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Department of Information Systems Little Rock, AR, USA
Full time
The Senior Software Specialist is responsible for executing and coordinating activities related to the integration, implementation, and maintenance of software programs and applications which are part of the organization's information systems. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in computer science, information technology, data systems or a related field; plus three years of experience in information technology, or a related field, including two years in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Advises management of actions to optimize performance and the impact of planned business changes on information systems processes. Identifies, evaluates, develops, and maintains system documentation pre and post technology integrations. Assists in the design and implementation of plans to test all facets of software applications, including database and network operations, and to evaluate results. Participates in analysis of complex user information flows and needs, and recommends a solution to meet user needs, while preserving the integrity of centrally supported systems. Functions as a technical expert, provides guidance to Software Specialist, and implements applications and software programs. Performs other duties as assigned. Knowledge of supervisory practices and procedures. Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of emerging management technologies and system information developments. Ability to review results, determine the source of problems/errors, and devise corrective actions. Ability to formulate a design for a complex system of programs to solve multifaceted problems considering hardware/software/manpower required and design a system of interlocking programs. Ability to plan, organize, and direct the work of subordinates. Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel. Ability to understand relevant detail from oral information and explain technical terms and information. Ability to oversee multiple projects and implement on a timely basis. Ability to work with users and determine their needs to fulfill their requests.
Job Description:   - Individual contributor role supporting Outside Plant planning activities.   - Assists in creating and administering capital budget plans supporting the outside plant function.   - Provide design and cost of overall serving area as well as special customer applications - Follows standard practices and procedures in analyzing situations or data.  - Responsible for providing the planning and analysis in support of construction of outside plant network structures and fac...
The successful candidate possesses skills that enable them to troubleshoot and maintain the computer systems and infrastructure supporting a large variety of applications performing a wide range of functions in a network operations environment. Duties to include but not limited to - Review MOP activity for accuracy and timeliness - Determine customers and how they will be impacted due to MOP activity - Inform the customer of the event - Staff training and support - Engineers out of the b...
The Coordinator is responsible for the management and coordination of all Buried Drop work order activities including the systematic entering and processing of orders in all states. Additionally, the position will coordinate with contractors and customers to ensure timely processing of all aspects of the orders.  The Coordinator must be able to provide accurate, timely and concise updates both verbally and written. The Coordinator must be able to provide timely and accurate data in written f...