360Insights
Remote (Little Rock, AR, USA)
Co-op/MDF Promotions Specialist - Work Remote
Summary:
The 360insights Co-op/MDF Promotions Specialist offers multiple levels of support to the Co-op/MDF line of business. Utilizing 360 Platforms, phone, and email tools, the Co-op/MDF Promotions team manages thousands of claims and interactions which must be delivered the highest level of quality and customer service.
The Co-op/MDF Promotions Specialist handles the processing of Co-op/MDF claims and pre-approvals, along with providing customer service (calls and emails).
Responsibilities:
Be an expert on Co-op & MDF Policies, Procedures, and Programs
Apply policies and procedures in a detailed, accurate, and consistent manner
Review and process Pre-Approvals
Review and process claims for accuracy
Calculate claim values using client and compliant procedures
Be proactive in problem solving
Review different types of advertising and guidelines for compliancy
Respond to ticket inquiries from...