ArcBest Technologies Fort Smith, AR, United States
POSITION SUMMARY The Help Desk Student Worker works with the team of agents to provide internal and external customers with assistance to information technology related questions. ESSENTIAL FUNCTIONS Monitor the computer system for errors and contact the appropriate Systems Analyst/Programmer. Perform password unlock and password resets. Assist job applicants with the online job application form. POSITION QUALIFICATIONS Must be a full-time college student. Ability to read and follow procedures and instructions, both verbal and written. Must have excellent written and oral communication skills as well as strong customer service experience. Excellent team player with a positive company attitude. SKILLS & ABILITIES Proficient with Windows-based applications. Must be enrolled as a full-time student. Must be able to maintain highly confidential information. WORK SCHEDULE: This position is part time working less than 30 hours per week. Work hours based on class schedule. Hours offered are between 6:00 A.M. and 6:00 P.M., Monday through Friday. Some weekend hours may be required HOW TO APPLY Applicants should apply at www.arcbtech.com . The deadline to apply is five (5) business days from the posting date. For more information, contact Greg Sharum or Todd Holmes.