Department of Information Systems

The Arkansas Department of Information Systems (DIS) is the premier information technology solutions provider for the state. 

DIS provides over $80 million in IT products and solutions to approximately 300 state agencies, boards and commissions, K-12 public schools, business and administrative departments of higher education, cities and counties, and public safety organizations across the state. 

DIS is the engine that keeps public systems operational. It is responsible for managing the private state network dedicated for the sole use of over 1,500 governmental sites throughout the state. DIS works 24/7/365 to ensure that the network is constantly available to these sites responsible for delivering public services to the citizens of Arkansas. 

Department of Information Systems Little Rock, AR, USA
10/15/2018
Full time
The State Information Technology (IT) Security Specialist is responsible for determining solutions for network access problems and implementing statewide network security policies and procedures. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus three years of experience in information technology security analysis and development or a related field. ORCompletion of technical training in computer science, data processing, or a related field acquired from a vocational, military or industrial setting; plus three years of experience in information technology security analysis and development or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Determines problems and implements solutions for reported network access problems. Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction. Trains users and promotes security awareness to ensure system security and to improve server and network efficiency. Monitors use of data files and regulates access to safeguard information in computer files. Analyzes network traffic and security system logs statewide to identify security threats and incidents. Encrypts data transmissions and erects firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers. Documents computer security and emergency measures policies, procedures, and tests. Performs other duties as assigned. Knowledge of LAN/WAN, telecommunications, voice, computer systems design, computer systems administration. Knowledge of writing computer programs for various purposes. Knowledge of security applications analysis, how a security application should work, and how changes in conditions, operations, and the environment will affect outcomes. Ability to determine causes of security software operating errors and determine solutions.
Department of Information Systems Little Rock, AR, USA
10/04/2018
Full time
The Database Administrator is responsible for designing, implementing, and coordinating of multiple complex data systems. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in information technology, computer science, or a related field; plus four years of experience in database development and analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Plans and directs the coordination, development, and maintenance of multiple complex computer database systems. Designs database systems and coordinates the testing and review of programs and ensures that project output meets user requirements, time schedules, and data processing standards. Consults with users and programmers to identify needs, system capability, and determines requirements for data base design formats and application specifications. Approves, modifies, and implements data structure changes from user requests, evaluates system performance, space availability, and methodology. Evaluates new software and hardware, provides cost control, monitors use of resources, and updates cost analysis as required. Writes or installs utility programs and maintains on-line and batch programs and job control languages. Provides advice and technical assistance to programmer, applications, and production staff regarding data base systems. Assists in the development of short and long range planning and provides technical guidance to utilization of current and expanded data base systems. Performs other duties as assigned. Knowledge of complex computer data base systems development and implementation. Knowledge of computer related applications and analysis of data processing programs andequipment. Knowledge of complex data base and data processing software. Knowledge of complex and advanced programming methods and concepts. Ability to review results and determine the source of problems and recommend correctiveactions. Ability to design, implement, and maintain complex data bases. Ability to coordinate and communicate with areas of programming, analysis and designregarding databases and specifications. Ability to diagnose and evaluate system failures and determine effectiveness of databasesystems. Detailed knowledge of SQL Server, IBM UDB
Department of Information Systems Little Rock, AR, USA
06/19/2018
Full time
The Department of Information Systems (DIS) Disaster Recovery Manager (DRM) designs, plans, implements, and directs the Information Technology (IT) Disaster Recovery (DR) function at DIS. The DIS DRM is responsible for ensuring that appropriate disaster recovery plans, documentation, and testing procedures are developed and maintained for DIS hosted and managed IT systems and services. The focus of this position is on the technical aspect of Disaster Recovery and High Availability. The DRM is a supervisory role, leading a team of IT professionals. The formal education equivalent of a bachelors degree in Computer Science, Systems Engineering, Information Management, or a related field; plus five years of Information Technology support experience including Disaster Recovery. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Manages the design, implementation, and communication of agency continuance and disaster recovery plans and processes that ensure the security and integrity of company data, databases, information systems, and technology. Plans and coordinates regular DR exercises. Conducts risk analysis to identify critical operations and systems critical to continued operations. Develops IT Capacity Plan and a Process for maintaining the Capacity Plan. Integrate Disaster Recovery elements into Change Management / Application Go-Live processes. Identifies and develops the DIS Strategy for Disaster Recovery and High Availability (HA) of mission critical services. Provides input to and act as a resource for the development, implementation, maintenance and/or dissemination of standards, policies, procedures, guidelines, related to DR and HA. Assists in enhancing, formalizing, and standardizing the DR process, including how and where DR documents are stored. Supervises the development of Disaster Recovery as a Service offerings for our customers. Participates in working groups focused on identifying critical state functions, and developing and associating Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) with these functions. Serves as primary contact for DIS to handle coordination response during IT DR situations. Participate in the joint decision made by all stakeholders to move to alternate sites. Performs other duties as assigned. Knowledge of change management and organizational processes. Knowledge of principles of logical or scientific thinking to a wide range of intellectual and practical problems. Knowledge of concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to provide analytical, technological, developmental, project management, and organizational skills. Ability to conduct verbal and written communications skills, including ability to develop and deliver presentations of DR materials and DR plan specifics to senior management, customers, and training groups. Ability to set performance goals and provide timely deliverables related to DR activities. Ability to successfully interface with all levels of management and employees within DIS and within customer organizations and Legislative and Executive authorities of State Government. Ability to read, analyze, and interpret the most complex documents. Ability to prepare, present, and review oral and written information and reports. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to conduct effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Ability to deal with a variety of abstract and concrete variables.