Department of Information Systems

The Arkansas Department of Information Systems (DIS) is the premier information technology solutions provider for the state. 

DIS provides over $80 million in IT products and solutions to approximately 300 state agencies, boards and commissions, K-12 public schools, business and administrative departments of higher education, cities and counties, and public safety organizations across the state. 

DIS is the engine that keeps public systems operational. It is responsible for managing the private state network dedicated for the sole use of over 1,500 governmental sites throughout the state. DIS works 24/7/365 to ensure that the network is constantly available to these sites responsible for delivering public services to the citizens of Arkansas. 

Department of Information Systems Little Rock, AR, USA
06/19/2018
Full time
The Department of Information Systems (DIS) Disaster Recovery Manager (DRM) designs, plans, implements, and directs the Information Technology (IT) Disaster Recovery (DR) function at DIS. The DIS DRM is responsible for ensuring that appropriate disaster recovery plans, documentation, and testing procedures are developed and maintained for DIS hosted and managed IT systems and services. The focus of this position is on the technical aspect of Disaster Recovery and High Availability. The DRM is a supervisory role, leading a team of IT professionals. The formal education equivalent of a bachelors degree in Computer Science, Systems Engineering, Information Management, or a related field; plus five years of Information Technology support experience including Disaster Recovery. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Manages the design, implementation, and communication of agency continuance and disaster recovery plans and processes that ensure the security and integrity of company data, databases, information systems, and technology. Plans and coordinates regular DR exercises. Conducts risk analysis to identify critical operations and systems critical to continued operations. Develops IT Capacity Plan and a Process for maintaining the Capacity Plan. Integrate Disaster Recovery elements into Change Management / Application Go-Live processes. Identifies and develops the DIS Strategy for Disaster Recovery and High Availability (HA) of mission critical services. Provides input to and act as a resource for the development, implementation, maintenance and/or dissemination of standards, policies, procedures, guidelines, related to DR and HA. Assists in enhancing, formalizing, and standardizing the DR process, including how and where DR documents are stored. Supervises the development of Disaster Recovery as a Service offerings for our customers. Participates in working groups focused on identifying critical state functions, and developing and associating Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) with these functions. Serves as primary contact for DIS to handle coordination response during IT DR situations. Participate in the joint decision made by all stakeholders to move to alternate sites. Performs other duties as assigned. Knowledge of change management and organizational processes. Knowledge of principles of logical or scientific thinking to a wide range of intellectual and practical problems. Knowledge of concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to provide analytical, technological, developmental, project management, and organizational skills. Ability to conduct verbal and written communications skills, including ability to develop and deliver presentations of DR materials and DR plan specifics to senior management, customers, and training groups. Ability to set performance goals and provide timely deliverables related to DR activities. Ability to successfully interface with all levels of management and employees within DIS and within customer organizations and Legislative and Executive authorities of State Government. Ability to read, analyze, and interpret the most complex documents. Ability to prepare, present, and review oral and written information and reports. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to conduct effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Ability to deal with a variety of abstract and concrete variables.
Department of Information Systems Little Rock, AR, USA
06/05/2018
Full time
This DIS IT Procurement Administrator will be responsible for all statewide DIS enterprise IT procurements and work with DIS Enterprise Architecture team and Executive Leadership on enterprise architecture and IT procurement contract reviews as part of the Act 557 IT contract approval workflow. This position is governed by state and federal laws, administrative rules and regulations, and agency policy. The formal education equivalent of a bachelors degree in business administration, public administration, finance or a related field; plus three years of IT procurement experience; including two years in a managerial capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OF PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Provides guidance to staff on proper methods of procurement in accordance with the state procurement law, rules, policies, and practices. Executes and manages projects as assigned by the agency director or designee to accomplish the agencys strategic plans, goals, vision, mission and values. Ensures all reviewed documents are in compliance with state law and agency guidelines. Supervises a team of staff by interviewing and recommending for hire/termination, training, assigning and reviewing work, counseling, and evaluating the performance of incumbents. Ensures information is applied correctly in the Arkansas Administrative Statewide Information System (AASIS); researches and compiles reports from AASIS entries. Provides consultation regarding acquisition of equipment, assists departments in coordinating and preparing specifications for major projects, advises departments on purchasing procedures, and solves complex purchasing problems. Plans and coordinates the distribution of purchase requests and bids, reviews work assignments for accuracy, assists buyers in specialty areas, and communicates to staff the state and agency/university purchasing procedures. Meets with vendors concerning new products, notifies vendors of purchasing policies, evaluates vendor performance, and composes vendor complaints to forward to state purchasing office. Prepares various activity reports, prepares minority vendor report, submits information for budget reports, updates item files for mechanized accounting system and trains personnel to submit orders electronically to companies. Serves on advisory committees on purchasing policies, attends seminars to maintain updates to purchasing policies, attends staff meetings, and serves as liaison to coordinate procurement activities. Interprets and disseminates legislation, policies, and procedures and ensures state agency/institution compliance. Performs other duties as assigned. Knowledge of organizational management and supervisory practices. Knowledge of state and federal procurement laws, rules, and regulations. Knowledge of state and agency/institution purchasing laws and procedures. Knowledge of shared service agreements, software licensing transactions, and IT outsourcing transactions. Ability to resolve problems between departments and vendors. Ability to formulate and interpret policies and procedures relating to purchasing. Ability to communicate procurement law, rules, policies, and practices to agency and procurement staff. Ability to review and analyze vendor and agency issues as they pertain to the procurement process and recommend proper course of action to meet goals and objectives. Ability to establish and maintain working relationships with all levels of state government, vendors, and manufacturers. Ability to accomplish agency mission, goals, and objectives. Ability to read, analyze, and interpret financial reports, contracts, legal documents, policies and procedures. Prepare and present effective written and oral reports, recommendations, policies and procedures. Ability to lead others and work with groups and independently. Ability to work cooperatively across a complex organization and numerous stakeholders.