Arkansas State Jobs

The official employment website of the State of Arkansas.

Arkansas State Jobs Little Rock, AR, USA
02/14/2019
Full time
The Arkansas Department of Education (ADE) Arkansas Public School Computer Network (APSCN) Field Analyst position is responsible for field services including technical support for financial software provided to Arkansas public schools and education service cooperatives. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelors degree in education, business administration, office administration, or a related field; plus one year of experience in a specialized or related field applicable to work performed. ORThe formal education equivalent of an associates degree in education, business administration, office administration, or a related field, plus three years of experience in a specialized or related field applicable to work performed. ORThe formal education equivalent of a high school diploma; plus five years of experience in an educational institutions administrative or business management capacity. Provides technical assistance to Arkansas public schools and education service cooperatives regarding the statewide information system, which school districts submit required data for state reports to ADE. Serves as liaison between the schools, education services cooperatives and the various units of the agency regarding requirements; assists direct users in maintaining software modules, set-ups, and changes for APSCN end users. Provides technical assistance and support to public schools and education service cooperatives, in order to solve end-user problems with building reports or retrieve data for reports from the data warehouse. Provides software technical support to Arkansas public schools and education service cooperatives by analyzing and resolving student management software related problems. Schedules, prepares, and conducts workshops and training sessions for end users on the APSCN Student Application software, Statewide Information System, state reporting requirements, and the Cognos report writing system. Assists Arkansas public schools and education service cooperatives in maintaining software modules, set-ups, and changes for APSCN end users. Documents on-site visits with APSCN end users, responds to trouble calls, or other communications either on the Heat Call Management System or through a contact database. Performs other duties as assigned. SPECIAL JOB DIMENSIONSRequires in-state travel, which may require occasional overnight stays. May also require some overtime and weekend work hours. Knowledge and ability to operate and use computer systems and automated software systems. Ability to plan and organize training sessions for APSCN software end users and develop training materials. Ability to communicate effectively orally and in writing. Ability to analyze computer system, software, and/or user error, and to devise corrective measures. Ability to prepare and present oral and written information DUTIES: This position will provide assistance to Arkansas public schools and education service cooperatives regarding the statewide information system through which school districts submit required data to the Arkansas Department of Education. Support school districts using the APSCN financial management system (FMS); provide assistance, support and training to users of the automated FMS systems and to districts submitting data on the statewide report system to ADE. SPECIAL REQUIREMENTS: The formal education equivalent of an associate degree in accounting, finance or a related field. Analytical skills to help resolve finance/accounting help desk tickets, and possess good verbal and written communication and customer service skills.
Arkansas State Jobs Little Rock, AR, USA
02/13/2019
Full time
The Information Systems Coordination Specialist is responsible for coordinating the development of automated computer systems and defining user needs. This position is governed by state and federal laws and agency policy. Coordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Supervises a small professional and administrative support staff by interviewing and recommending for hire, making work assignments, training, and evaluating the performance of incumbents. Performs technical analysis of software, hardware, and network systems to evaluate network services and technology in support of current and future development of the network. Performs analyses and diagnostics to isolate the source of network, hardware and software malfunctions. Performs other duties as assigned. Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of capabilities and limitations of information systems hardware and software. Knowledge of supervisory practices and techniques. Ability to analyze information system problems or errors and devise corrective measures. Ability to supervise a subordinate professional and administrative support staff. Ability to write moderately complex applications to fulfill requirements or select appropriate off-the-shelf software and modify to suit agency or institution needs. Ability to plan and direct the work of others. Experience with technology used in agricultural and natural resource activities.
Arkansas State Jobs Little Rock, AR, USA
02/12/2019
Full time
The Computer Support Technician is responsible for a wide range of activities related to computer support such as maintaining, analyzing, troubleshooting, and repairing hardware and software systems. This position is governed by state and federal laws and agency policy. Resolves hardware or software problems in response to user questions and requests for assistance by diagnosing the source of malfunctions, recommending corrective actions, and/or consulting with appropriate staff or vendor. Installs, configures, upgrades, or replaces microcomputer hardware and software for users. Evaluates and makes recommendations for necessary adjustments to applications to satisfy user requirements. Provides recommendations on the purchase of user hardware and software. Assists in planning, preparation, and conducting seminars on software, hardware, network or other computer related topics. Performs other duties as assigned. Knowledge of the limitations and use of mainframe and microcomputer hardware and software. Knowledge of current application software packages and programming concepts. Ability to evaluate, diagnose, and rectify software and hardware problems. Ability to analyze computer specifications and apply programming logic. Experience Working With Relational Databases Experience Working With Data Dashboards (emphasis on development)
Arkansas State Jobs Little Rock, AR, USA
12/18/2018
Full time
The Data Warehouse Specialist is responsible for providing general support in the data integration related activities throughout the organization. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelors degree in information technology or a related area; plus five years of experience in designing and implementing data warehouse and relational database applications. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Performs the data modeling design process, according to custom specifications and reporting requirements. Implements and supports new system applications, enhancements, and future upgrades for existing applications. Provides systems analysis, proposes appropriate solutions, and utilizes the technology to accomplish each assignment. Designs, develops, tests, and maintains programs using software development tools in various programming environments. Develops and maintains complete, accurate, and timely documentation for assigned applications. Supports users in the implementation and day-to-day use of administrative systems database applications, including user training and workflow recommendations, and provides technical support to other programming team members. Performs other duties as assigned. Knowledge of advanced data warehousing concepts and dimensional modeling. Knowledge of Microsoft Office. Ability to demonstrate organizational, analytical, and interpersonal skills. Ability to troubleshoot and solve complex problems and to translate the solutions intoapplications/systems or modifications. Ability to communicate both verbally and in writing. Ability to pay attention to detail, manage multiple priorities, and work both independentlyand as part of a team. Experience with administering and maintaining multiple complex database systems; Five years of experience with Microsoft SQL Server 2014 and above, PowerShell, technical writing and troubleshooting; Experience in approving, modifying and implementing data structure changes from user requests; Evaluates system performance, space availability and methodology; Five years of experience in the development and maintenance of inbound/outbound HL7 interfaces utilizing Mirth Connect; Ability to prepare technical documentation (flowcharts, diagrams, code comments and visualizations). Occasional or frequent 24-hour on-call duty may be required. Infrequent, short duration travel may be required. In some cases, overnight stays might be necessary.