Arkansas State Jobs

The official employment website of the State of Arkansas.

Arkansas State Jobs Little Rock, AR, USA
12/09/2018
Full time
The Computer Support Technician is responsible for a wide range of activities related to computer support such as maintaining, analyzing, troubleshooting, and repairing hardware and software systems. This position is governed by state and federal laws and agency policy. Resolves hardware or software problems in response to user questions and requests for assistance by diagnosing the source of malfunctions, recommending corrective actions, and/or consulting with appropriate staff or vendor. Installs, configures, upgrades, or replaces microcomputer hardware and software for users. Evaluates and makes recommendations for necessary adjustments to applications to satisfy user requirements. Provides recommendations on the purchase of user hardware and software. Assists in planning, preparation, and conducting seminars on software, hardware, network or other computer related topics. Performs other duties as assigned. Knowledge of the limitations and use of mainframe and microcomputer hardware and software. Knowledge of current application software packages and programming concepts. Ability to evaluate, diagnose, and rectify software and hardware problems. Ability to analyze computer specifications and apply programming logic. Experience with Windows 10 desktop environments; experience in troubleshooting Windows desktop, networking, printing, computers, and other technical issues. Ability to lift and move equipment as needed, ability to install and configure Windows based operating systems. Ability to read and understand technical documentation.
Arkansas State Jobs Little Rock, AR, USA
12/09/2018
Full time
The Information Systems Coordination Specialist is responsible for coordinating the development of automated computer systems and defining user needs. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelors degree in computer science, mathematics, or a related field; plus four years of experience in computer support operations, including one year in a supervisory or leadership capacity. ORCompletion of technical training in computer science, information technology, or a related field acquired from a vocational, military or industrial setting; plus four years of experience in computer support operations, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Coordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Supervises a small professional and administrative support staff by interviewing and recommending for hire, making work assignments, training, and evaluating the performance of incumbents. Performs technical analysis of software, hardware, and network systems to evaluate network services and technology in support of current and future development of the network. Performs analyses and diagnostics to isolate the source of network, hardware and software malfunctions. Performs other duties as assigned. Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of capabilities and limitations of information systems hardware and software. Knowledge of supervisory practices and techniques. Ability to analyze information system problems or errors and devise corrective measures. Ability to supervise a subordinate professional and administrative support staff. Ability to write moderately complex applications to fulfill requirements or select appropriate off-the-shelf software and modify to suit agency or institution needs. Ability to plan and direct the work of others. Five years experience in Windows based enterprise environment; five years experience in Windows server based enterprise. Prefer experience with backup/restore, storage, server maintenance or with Cisco switching, ASA, and ASR. Must demonstrate advanced troubleshooting skills, ability to read and understand technical documentation, and ability to work with vendor support to resolve enterprise issues.
Arkansas State Jobs Little Rock, AR, USA
12/06/2018
Full time
Strong knowledge of Windows desktop OS and MS office. Basic understanding of hardware, networking, and supporting software. Software utilized includes but not limited to: Putty, DBeaver, Toad, JIRA, JAWS, SecureCRT, SNAGit, VMware, Windows 10, etc. Familiarity and ability to configure either the above or similar software packages with minimum supervision is a plus. Ability to provide primary desktop support and work with DHS and DIS Tier 2 support of a large scale IT software development project supporting over 250+ executives, developers, and project support resources.
Arkansas State Jobs Little Rock, AR, USA
12/06/2018
Full time
Degree or experience in technology related discipline (i.e. user/systems/applications support or the equivalent). Microsoft or general technology related experience or certifications such as MCITP, MCSA/MSSE, MCTS, CompTIA, ITIL, etc. Education, certifications or experience supporting complex audio/visual and control systems solutions (i.e. Crestron, Amx, etc.). Cloud or security related experience/certifications such as AWS, Google, Azure, CISSP, CISM, CEH, etc.
Arkansas State Jobs Little Rock, AR, USA
12/06/2018
Full time
Health informatics or Health Technology related degree or certificate with experience managing and supporting an EMR/EHR solution. Certification/experience dealing with HIPPA/HiTech and other regulations as well as medical record technologies such as ICD10/HL7/etc. Microsoft or general technology related experience/certifications such as MCITP, MCSA/MSSE, MCTS, CompTIA, ITIL, etc. Knowledge/experience with data analytics, dashboards and use of reporting tools, such as Power BI or Tableau. Knowledge/experience with the system development lifecycle and approach strategies such as Agile & Scrum.
Arkansas State Jobs Little Rock, AR, USA
12/06/2018
Full time
Collaborate with vendor and the State resources in support of the EEF and IEBM SW development projects, supporting over 250+ executives, developers, and project support resources. Ensures all M&O requirements, SOPs, corrective actions, patches, configuration updates, and installation of new releases, are properly implemented. Coordinates and collaborates with other technical resources regarding planned and unplanned M&O activities, changes, updates and opportunities to improve timeliness and accuracy of metrics and reporting. Knowledge of Real time, Batch and AWS Systems Support.
Arkansas State Jobs Little Rock, AR, USA
12/06/2018
Full time
Advanced degree in computer science or MBA preferred. Industry certifications such as ITIL, TOGAF, Zachman, Gartner or AWS Certified Solution Architect are a plus. Experience with enterprise architecture and solution design in the following areas: networking, systems administration, Microsoft technologies (Office 365, Active Directory). Cloud Technologies (Azure, AWS, Softlayer, etc.) SAN Storage, database platforms, data warehousing/business intelligence/analytics, security, and software engineering. Ability to communicate effectively at all levels of the organization is a requirement.
Arkansas State Jobs Fayetteville, AR, USA
11/30/2018
Full time
The Software Support Analyst is responsible for developing and implementing applications programs/systems, writing maintenance and enhancement programs, and providing technical assistance to staff. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus two years of experience in programming and/or system analysis. ORCompletion of technical training in software, data processing, or a related field acquired from a vocational, military, or industrial setting; plus two years of experience in programming and/or systems analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Designs system by developing general design and system flow charts, formatting screens and reports, establishing data base requirements and file structures, and writing detailed program specifications. Codes, tests, debugs, and documents programs, and implements programs/systems. Participates in evaluating user requests to determine project feasibility and impact on current systems. Writes test scripts, test files, and runs programs to determine if user needs are met. Writes documentation and runs books to assure consistent system usage. Provides technical assistance and/or training to peers, other departmental personnel, and users concerning system usage and development. Researches problems and corrects system errors. Performs other duties as assigned. Knowledge of current computer languages and their respective programming techniques. Knowledge of applicable data processing technical standards, documentation procedures, and testing/debugging techniques. Ability to think through a logical sequence of necessary events, in terms of computer language, to produce a desired end product. Ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Ability to develop, implement, maintain, and enhance diverse programs. Ability to prepare project plans and program test scripts.