Arkansas State Jobs

The official employment website of the State of Arkansas.

Arkansas State Jobs North Little Rock, AR, USA
10/15/2019
Full time
The Senior Technology Analyst position is responsible for supporting, facilitating, preparing, and developing the policies, standards, and guidelines relating to information technology and on-going operations of the Arkansas Enterprise Architecture program. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in information technology, business administration, or a related field; plus three years of experience in systems analysis, telecommunications, information technology, information security, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. All ADEM positions could include travel in and out of state and are subject to 24 hour on-call duty in the event of an emergency/disaster. The applicant must be available 24/7/365 for disaster/emergency operations and will support the activation of the State Emergency Operations Center (SEOC) working extended shifts as necessary during SEOC activation and response. Develops and publishes policies, standards, and guidelines relating to information technology. Evaluates, designs, implements, and maintains databases, writes code, verifies data, and constructs complex reports. Provides technical assistance in software applications and problem solving to agency personnel. Tests technologies for compliance with accessibility laws and standards for internal and external entities. Produces reports, graphic art, visual materials, and other electronic and paper documents for presentations, websites, and publications for agency outreach. Assists in the development of the Arkansas Enterprise Architecture policies, standards, and guidelines. Provides and maintains ongoing design of websites to ensure consistency in style, tone, and quality of the organization's site. Performs research and data analysis and utilizes reporting tools for project design. Performs other duties as assigned. Knowledge of principles and processes for of customer service. Knowledge of Microsoft Office Professional Suite automation and interoperability. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to read and understand information and ideas presented in writing. Ability to develop, design, edit, and maintain websites. Ability to prepare and deliver public presentations related to information technology. Ability to communicate effectively both orally and written. PREFERRED QUALIFICATIONS: Working knowledge of Microsoft Exchange, Active Directory, and SQL. Ability to analyze computer system problems or errors and devise corrective measures. Ability to configure, install, and update hardware and software to fit user needs. Possess a basic knowledge of various Windows Server operating systems. Ability to document troubleshooting and solutions to related work. Knowledge of back-up and recovery software, as well as cyber intrusion prevention methods. MANDATORY QUALIFICATIONS: Two years supervisory experience. Ability to lift 50lbs.
Arkansas State Jobs Little Rock, AR, USA
10/11/2019
Full time
The Software Support Analyst is responsible for developing and implementing applications programs/systems, writing maintenance and enhancement programs, and providing technical assistance to staff. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus two years of experience in programming and/or system analysis. ORCompletion of technical training in software, data processing, or a related field acquired from a vocational, military, or industrial setting; plus two years of experience in programming and/or systems analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Designs system by developing general design and system flow charts, formatting screens and reports, establishing data base requirements and file structures, and writing detailed program specifications. Codes, tests, debugs, and documents programs, and implements programs/systems. Participates in evaluating user requests to determine project feasibility and impact on current systems. Writes test scripts, test files, and runs programs to determine if user needs are met. Writes documentation and runs books to assure consistent system usage. Provides technical assistance and/or training to peers, other departmental personnel, and users concerning system usage and development. Researches problems and corrects system errors. Performs other duties as assigned. Knowledge of current computer languages and their respective programming techniques. Knowledge of applicable data processing technical standards, documentation procedures, and testing/debugging techniques. Ability to think through a logical sequence of necessary events, in terms of computer language, to produce a desired end product. Ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Ability to develop, implement, maintain, and enhance diverse programs. Ability to prepare project plans and program test scripts. Masters degree in Statistics, Mathematics and/or Computer Science. The ability to develop programs using Statistical Analysis Software (SAS) and/or other statistical software programs. Some travel, both in and out of state required.