ClearPointe is a privately-owned company with headquarters based in Little Rock, Arkansas. We’ve been delivering outsourced NOC services to business clients since 1998 and currently manage networks for companies throughout the world. Our clients represent a wide range of industries.

We built our reputation and expertise developing 24/7 proprietary NOCs for very large companies including ones that service the financial services industry. Using the same proven principles of functionality, reliability and availability, we created a responsive, sophisticated Microsoft-centric NOC, including extensive libraries of protocols, routines and controls. Today, ClearPointe is an international center of excellence for practical deployment and management of advanced Microsoft technologies. We are known for our proactive approach to prevent problems and responsive actions when issues arise.

Full time
Title Enterprise Design Architect Industry Information Technology Job Status Exempt Compensation Commensurate upon experience Job Summary The Enterprise Design Architect leads scoping, design and implementation efforts on behalf of the ClearPointe Professional Services Group.  This position reports to the Director of Professional Services and will assist the Director in the evaluation, scoping and writing of Statements of Work, RFIs, RFPs, and Technology Roadmaps while also owning implementation deliverables on agreed upon engagements.  The Enterprise Design Architect must possess and maintain a deep, diverse technology skill set and exude an “expert” level of technical maturity and implementation skill – both with peers and clients.   This position requires expert communication/listening/writing skills as the Enterprise Design Architect is responsible for hearing, validating, developing and executing on technical strategies that are in alignment with client business drivers and demands.  A deep understanding of virtualization and cloud technologies/direction is critical to the success of this position.  Essential Job Functions Must be effectively able to translate client business drivers to technical design & implementation of: Network Infrastructure (Switches, Routers, Firewalls, Load Balancers) Microsoft Core Applications (Exchange / SQL / Data Protection Manager / System Center) Virtualization Technologies (Citrix, Microsoft, VMWare) and associated dependencies Backup Technologies encompassing both Disaster Recovery and Business Continuity Planning Security offerings and “best practice” configurations to limit client exposure; HIPAA, PCI-DSS, SOX and/or FDA compliance experience preferred Private Cloud and Datacenter Technologies Microsoft Azure, Office 365 and other cloud offerings Evaluates and develops proficiency in new and emerging technologies Listens and translates client non-technical business requirements into technical solutions Capable of producing thorough, well-written deliverables for SOW RFI, RFP and Technology Roadmap engagements Must continually meet and/or exceed mutually agreed upon implementation timelines and deliverables for scoped project work Must be a “self-starter” – capable of owning and delivering on tasks with limited supervision Assists ClearPointe Operations with peer review and guidance on technology details that affect ClearPointe Managed Services General Requirements Strong experience in interfacing with customers Proven ability to “write” and “present” technology solutions to clients 10+ years of broad IT experience, with exposure to the following focus areas: Core network infrastructure Virtualization and storage technologies in “highly available” configurations Microsoft Server Operating Systems, “core critical” applications and associated roles/features/services Backup solutions for Disaster Recovery and Business Continuity Cloud technologies and private/public workload dependencies Education/Certifications Bachelor’s degree, MCP, MCSA, MCSE, MCITP, CCNA, VCA-DCV preferred Important Notices  This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or deleted by management to meet the business needs of the Company.  On occasion, work may be required beyond normal office hours.