299 jobs found in United States

The Software Support Analyst is responsible for developing and implementing applications programs/systems, writing maintenance and enhancement programs, and providing technical assistance to staff. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus two years of experience in programming and/or system analysis. ORCompletion of technical training in software, data processing, or a related field acquired from a vocational, military, or industrial setting; plus two years of experience in programming and/or systems analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Designs system by developing general design and system flow charts, formatting screens and reports, establishing data base requirements and file structures, and writing detailed program specifications. Codes, tests, debugs, and documents programs, and implements programs/systems. Participates in evaluating user requests to determine project feasibility and impact on current systems. Writes test scripts, test files, and runs programs to determine if user needs are met. Writes documentation and runs books to assure consistent system usage. Provides technical assistance and/or training to peers, other departmental personnel, and users concerning system usage and development. Researches problems and corrects system errors. Performs other duties as assigned. Knowledge of current computer languages and their respective programming techniques. Knowledge of applicable data processing technical standards, documentation procedures, and testing/debugging techniques. Ability to think through a logical sequence of necessary events, in terms of computer language, to produce a desired end product. Ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Ability to develop, implement, maintain, and enhance diverse programs. Ability to prepare project plans and program test scripts.

The formal education equivalent of a bachelor's degree in mathematics, computer science, information technology, or a related field; plus four years of experience in mathematics, computer science, information technology, ERP or a related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The Computer Support Technician is responsible for a wide range of activities related to computer support such as maintaining, analyzing, troubleshooting, and repairing hardware and software systems. This position is governed by state and federal laws and agency policy. Resolves hardware or software problems in response to user questions and requests for assistance by diagnosing the source of malfunctions, recommending corrective actions, and/or consulting with appropriate staff or vendor. Installs, configures, upgrades, or replaces microcomputer hardware and software for users. Evaluates and makes recommendations for necessary adjustments to applications to satisfy user requirements. Provides recommendations on the purchase of user hardware and software. Assists in planning, preparation, and conducting seminars on software, hardware, network or other computer related topics. Performs other duties as assigned. Knowledge of the limitations and use of mainframe and microcomputer hardware and software. Knowledge of current application software packages and programming concepts. Ability to evaluate, diagnose, and rectify software and hardware problems. Ability to analyze computer specifications and apply programming logic.

The Computer Support Specialist is responsible for a wide range of activities related to computer support such as the implementation, maintenance, and utilization of microcomputer and mainframe systems. This position is governed by state and federal laws and agency policy. Responds to complex and specialized product requests from users by analyzing needs, evaluating alternatives, and recommending a course of action. Researches and evaluates current and future computer related technologies. Develops strategies for developing and implementing specialized computer products. Maintains expertise in a variety of specialized application software packages. Evaluates and implements necessary adjustments to applications to accommodate user requirements. Installs software updates and coordinates with developer or manufacturer to resolve problems and may analyze computer generated products to identify source of errors and work with system developers and users to resolve problems. Recommends changes or updates in programming, documentation, and training to address system deficiencies and user needs. Performs other duties as assigned. Knowledge of the limitations and use of mainframe and microcomputer hardware and software. Ability to analyze computer system problems or errors and devise corrective measures. Ability to write moderately complex applications to fulfill requirements or select appropriate off-the-shelf software and modify to suit the agency or institution. Ability to read and interpret technical literature and evaluate product acceptability and/or quality. Ability to manage disk space for micro, mini, or personal computer systems to ensure effective utilization of data, space, and equipment. Ability to code, test, and debug computer programs and write program documentation. Job Duties: Test, maintain, and monitor computer applications and hardware. Provide excellent technical support to end users. Coordinate the installation and deployment of computer applications and hardware. Maintain and troubleshoot the data and voice networks, including switches and firewalls. Provide excellent customer service in a timely manner. Preferred Qualifications: Ability to lift a minimum of 50 pounds. Ability to climb a ladder and run cabling through ceilings and walls. Strong knowledge of Microsoft Windows 10 and Microsoft Server 2012/2016 Administration. Strong knowledge of data networking. Knowledge of Microsoft SQL server. Knowledge of DocStar document manager. Knowledge of Sonic Walls firewalls. Knowledge of object-oriented programming languages, client and server applications and development processes. Knowledge of computer systems, maintenance, and updating of hardware and software. Ability to customize and update computer systems as required by the needs of the department. Basic understanding of cyber security fundamentals.

Company Description: Euronet facilitates the movement of payments around the world and serves as a critical link between our partners – Financial Institutions, Retailers,   Service   Providers – and their end consumers, both locally and globally.    The Company has been nationally ranked by both Fortune magazine and Forbes.   Responsibilities: Provides software application support to customer inquiries and problem assesses nature of customer problems tracks and reports resolution of problem to customer.  Provides second-line software application support specializing in a specific Euronet product line.  Operates under general supervision and requires detailed knowledge of transaction processing and Euronet products. Work long hours when necessary, weekend rotations and second shift assignments. Will be required to handle after hour calls and support needs from home or remotely which include but not limited to a beeper rotation.    Required Qualifications: Bachelor’s degree in Computer Science, Business, Accounting, or  a related academic field OR three  or more years  comparable experience in either a banking environment, a programming environment or a technical service oriented environment  Knowledge of PC platform with a Windows operating system is necessary for communication with other team members. This knowledge is also needed because it is the base platform for some of our products that interface to our core AS/400 Product.  Strong communication, listening, and client service skills.  Ability to work and interact within a team environment as well as in a standalone environment.  Ability to plan and prioritize. Ability to perform administrative functions. Available for second shift assignment. Available for afterhours and weekend assignments   Bi-lingual Spanish and English    Desired  Qualifications: At least two years of experience in the AS/400 or iSeries platform and OS/400 operating system is preferred. Within the platform and system, the successful candidate will be able to manipulate out queues, trouble shoot and perform general operations.  At least one year  of  experience in computer programing in CL, RPG, RGPLE, or Java/SQL. At least one year of experience in the banking background in card services, ATM processes, such as balancing, reporting and error resolution with comprehension of the “daily cycle” transitions.  At least one year of experience in managing projects.  Knowledge of ITM, Euronet Software products. Knowledge of card processing, including debit, and credit card and / or electronic financial transactions. Benefits: Euronet offers a generous benefit package including Health, 401(k), Employee Stock Purchase Plan, tuition reimbursement, and life insurance. We are a progressive, growth-oriented company looking for talented individuals to help us reach our goals. Candidate must have an unrestricted right to work in the U.S. Relocation is not covered with this position. Euronet Worldwide is an Equal Opportunity Employer.

  Interested in innovating from the ground up in a global, market leading company? We are developing products to support our existing clients while expanding into new sectors for financial services transformation. As an integral part of an agile, diverse, close-knit development team, you will create world-class applications. You will have the opportunity to work with a range of technologies and platforms, and to contribute to all phases of development. We offer a highly collaborative, fast-paced environment where you can leverage your expertise to help establish new industry standards. Our ideal candidate has a passion for knowledge, a hunger to take on challenging and exciting projects,   as well as an unrelenting drive to learn and teach others.     What you will be doing: Manage the successful completion of Euronet USA contracts for Software customers. Serve as the lead contact for clients and vendors as it relates to software delivery. Serve as conduit between client and Euronet technical team members. Be able to understand technically challenging projects with multiple phases and deliverables. Coordinate project efforts between technical staff, Euronet customers, and third-party venders. Participate in testing activities of software where required. Facilitate technical joint requirements planning sessions with venders or customers. International travel required.   What you will need for this position: Bachelor’s degree in Business, Accounting, and Computer Sciences or a related academic field or 5 years comparable experience.  International travel. 4 years of experience with financial or electronic funds transfer software.    4 years of experience as a Project Manager in a related industry. Ability to read technical requirements and relate them to the business needs of the customer Experience in end-user training of product or software packages. Experience in software packages including Excel,  Viso , and PowerPoint Strong attention to detail and ability to work independently when required.   Add itional  skills we value: Banking experience PMP certification Bilingual  Background working with Windows, Linux servers or similar network exposure Experience working with products developed using Agile or Waterfall methodologies Experience working with card associations such as MasterCard or VISA Experience or background in QA and product rollout to market Exposure to software installations or software development   What's in it for   you: Quite simply, the   work. Meaningful work that makes people’s lives all over the world a little easier.     At Euronet, we offer financial payment convenience to millions of individuals who may have never had access to such advantages before—and we do so with honesty, transparency and integrity. As we have evolved, we have remained true to those core   beliefs, while using technology to create more and more connections, which allow our customers and end consumers even more flexibility and affordability.   We also offer   a   generous benefit package, employee stock purchase plan, tuition reimbursement, casual dress and a stable work environment. In other words, you get all the benefits that come with a working   for a well-established company and all the excitement of a startup with our new product development.     Euronet USA, LLC,   headquartered in Little Rock, Arkansas, is a wholly owned subsidiary of Euronet Worldwide, Inc., a U.S. based company. Listed on NASDAQ as EEFT, Euronet has market capitalization of over $4   billion USD.  

Interested in innovating from the ground up in a global, market leading company? We are developing products to support our existing clients while expanding into new sectors for financial services transformation. As an integral part of an agile, diverse, close-knit development team, you will create world-class applications. You will have the opportunity to work with a range of technologies and platforms, and to contribute to all phases of development. We offer a highly collaborative, fast-paced environment where you can leverage your expertise to help establish new industry standards. Our ideal candidate has a passion for knowledge, a hunger to take on challenging and exciting projects,   as well as an unrelenting drive to learn and teach others.   This job might be for you if you: Want to be responsible for the design, development and support of a mission-critical processing platform and other enterprise applications. Can   work independently on projects   as well collaborating with peers and other technology teams  while  adapting to  changes and taking responsibility  in a fast-paced organization. Enjoy   contributing to solutions servicing a global market in   a rapidly-evolving and   fast-paced   payments industry.   What you will be doing: Designing, coding ,  and testing of enterprise application solutions   utilizing  RPG, RPG IV, RPG Free. Modifying   existing programs to resolve problems,   add functionality   or support client-specific environments. Second line support of production and   implementation teams. Performs other duties as assigned.   What you will need for this position: Bachelor’s degree in Computer Science  or related field . 1 -3   years of experience in   software   development   and   design.   Proficiency in Computer Science fundamentals – algorithm s,  design, problem solving,  debugging,   and complexity analysis. Experience working with relational databases. Problem-solving skills. Communication skills. Self-discipline for planning and organizing tasks. Willingness to learn  RPG, RPG IV, RPG Free  programming language.   Add itional  skills we value: Banking or Payments industry knowledge Knowledge of IBM iSeries Rational Software experience Experience with SQL   What's in it for   you: Quite simply, the   work. Meaningful work that makes people’s lives all over the world a little easier.     At Euronet, we offer financial payment convenience to millions of individuals who may have never had access to such advantages before—and we do so with honesty, transparency and integrity. As we have evolved, we have remained true to those  core   beliefs, while using technology to create more and more connections, which allow our customers and end consumers even more flexibility and affordability.   We also offer   a   generous benefit package, employee stock purchase plan, tuition reimbursement, casual dress and a stable work environment. In other words, you get all the benefits that come with a working   for a well-established company and all the excitement of a startup with our new product development.     Euronet USA, LLC,   headquartered in Little Rock, Arkansas, is a wholly owned subsidiary of Euronet Worldwide, Inc., a U.S. based company. Listed on NASDAQ as EEFT, Euronet has market capitalization of over $4   billion USD.

Senior Developer   Interested in innovating from the ground up in a global, market leading company? We are developing products to support our existing clients while expanding into new sectors for financial services transformation. As an integral part of an agile, diverse, close-knit development team, you will create world-class applications. You will have the opportunity to work with a range of technologies and platforms, and to contribute to all phases of development. We offer a highly collaborative, fast-paced environment where you can leverage your expertise to help establish new industry standards. Our ideal candidate has a passion for knowledge, a hunger to take on challenging and exciting projects, as well as an unrelenting drive to learn and teach others.   This job might be for you if you: Want to be responsible for the design, development and support of a mission-critical processing platform and other enterprise applications. Can work independently on projects, as well as lead technical teams on projects while collaborating with peers and other technology teams. Enjoy contributing to solutions servicing a global market in a rapidly-evolving and fast-paced payments industry.   What you will be doing: Designing, coding and testing of enterprise application solutions utilizing Java and/or C++. Modifying existing programs to resolve problems, add functionality or support client-specific environments.   What you will need for this position: 3-5 years of experience in software development and design. Strong coding skills in Java and/or C++ environment using current IDE’s. Experience working with relational databases. Programming experience with the following: SQL XML Problem-solving skills. Demonstrated leadership skills. Teamwork and excellent communication skills. Ability to travel internationally on a limited basis.   Added skills we value: Web Service knowledge SOA architectural design skills JavaScript JSON Banking or Payments industry knowledge   What's in it for you: Quite simply, the work. Meaningful work that makes people’s lives all over the world a little easier.  At Euronet, we offer financial payment convenience to millions of individuals who may have never had access to such advantages before—and we do so with honesty, transparency and integrity. As we have evolved, we have remained true to those core beliefs, while using technology to create more and more connections, which allow our customers and end consumers even more flexibility and affordability. We also offer a generous benefit package, employee stock purchase plan, tuition reimbursement, casual dress and a stable work environment. In other words, you get all the benefits that come with a working for a well-established company and all the excitement of a startup with our new product development. Euronet USA, LLC, headquartered in Little Rock, Arkansas, is a wholly owned subsidiary of Euronet Worldwide, Inc., a U.S. based company. Listed on NASDAQ as EEFT, Euronet has market capitalization of over $4 billion USD.   Search Firm Disclosure: Please be aware Euronet Worldwide, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. This includes any phone calls or emails. All resumes submitted by search firms to any employee at Euronet Worldwide, Inc. via-email, the Internet (including social media) or in any form and/or method for this specific position in the absence of a written recruiting agreement executed by both you and/or your firm and Euronet Worldwide Inc. will be deemed the sole property of Euronet Worldwide Inc. and no fee will be paid in the event the candidate is hired by Euronet Worldwide Inc.   We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This Role Might Be  For  You If: You are looking to be responsible for the quality assurance testing of the Euronet Software solutions.   This position works closely with software developers and architects to isolate and solve issues.   Develops and in itiates tests, analyzes results and  ensures issues are reported and resolved.   Responsibilities: Design and execute test plans based on software requirements and technical specifications . Record and document results and compare to expected results . Detect software failures so that defects may be discovered and correct ed. Document and report issues; track issue resolution . Participate in application planning meetings. Establishing and maintaining an automated testing infrastructure. Building and enhancing test automation scripts . Implementing Continuous Integration of automated tests using Jenkins .   Required Qualifications: 3 years of experience in a software development environment as a programmer or tester. Ability to write automated scripts for testing User Interfaces, REST-based APIs and Web Services . Experience in problem/issue identification, documentation, tracking and resolution . Excellent analytical and organization skills . The ability to work well in a fast-paced environment with multiple priorities . Ability to work in a team environment .   Skills We Value: Experience with QA Automation tools (Selenium, UFT, or Other test automation tools) Experience with payment processing software . Programming experience:   C++, Java, SQL . Comfortable with Windows Server2012; Linux; SQL .   What’s in it for you: Euronet offers a generous benefit package including Health, 401(k), Employee Stock Purch ase Plan, tuition reimbursement  and life insurance. We are a progressive, growth-oriented company looking for talented individuals to help us reach our goals. Candidate must have an unrestricted right to work in the U.S. Relocation is not covered with this position.

  Company Description: Euronet facilitates the movement of payments around the world and serves as a critical link between our partners – Financial Institutions, Retailers, Service Providers – and their end consumers, both locally and globally.  The Company has been nationally ranked by both Fortune magazine and Forbes.   Responsibilities: Provides software application support to customer inquiries and problem assesses nature of customer problems tracks and reports resolution of problem to customer.  Provides second-line software application support specializing in a specific Euronet product line.  Operates under general supervision and requires detailed knowledge of transaction processing and Euronet products. Work long hours when necessary, weekend rotations and second shift assignments. Will be required to handle after hour calls and support needs from home or remotely which include but not limited to a beeper rotation.    Required Qualifications: Bachelor’s degree in Computer Science, Business, Accounting, or  a related academic field OR three  or more years  comparable experience in either a banking environment, a programming environment or a technical service oriented environment  Knowledge of PC platform with a Windows operating system is necessary for communication with other team members. This knowledge is also needed because it is the base platform for some of our products that interface to our core AS/400 Product.  Strong communication, listening, and client service skills.  Ability to work and interact within a team environment as well as in a standalone environment.  Ability to plan and prioritize. Ability to perform administrative functions. Available for second shift assignment. Available for afterhours and weekend assignments      Desired  Qualifications: At least two years of experience in the AS/400 or iSeries platform and OS/400 operating system is preferred. Within the platform and system, the successful candidate will be able to manipulate out queues, trouble shoot and perform general operations.  At least one year  of  experience in computer programing in CL, RPG, RGPLE, or Java/SQL. At least one year of experience in the banking background in card services, ATM processes, such as balancing, reporting and error resolution  with comprehension of the “daily cycle” transitions.  At least one year of experience in managing projects.  Knowledge of ITM, Euronet Software products. Knowledge of card processing, including debit, and credit card and / or electronic financial transactions. Bi-lingual Spanish and English      Benefits: Euronet offers a generous benefit package including Health, 401(k), Employee Stock Purchase Plan, tuition reimbursement, and life insurance. We are a progressive, growth-oriented company looking for talented individuals to help us reach our goals. Candidate must have an unrestricted right to work in the U.S. Relocation is not covered with this position. Euronet Worldwide is an Equal Opportunity Employer.   Search Firm Disclosure: Please be aware Euronet Worldwide, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. This includes any phone calls or emails. All resumes submitted by search firms to any employee at Euronet Worldwide, Inc. via email, the Internet (including social media) or in any form and/or method for this specific position in the absence of a written recruiting agreement executed by both you and/or your firm and Euronet Worldwide, Inc. will be deemed the sole property of Euronet Worldwide, Inc. and no fee will be paid in the event the candidate is hired by Euronet Worldwide, Inc. 

The Software Support Analyst is responsible for developing and implementing applications programs/systems, writing maintenance and enhancement programs, and providing technical assistance to staff. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus two years of experience in programming and/or system analysis. ORCompletion of technical training in software, data processing, or a related field acquired from a vocational, military, or industrial setting; plus two years of experience in programming and/or systems analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Designs system by developing general design and system flow charts, formatting screens and reports, establishing data base requirements and file structures, and writing detailed program specifications. Codes, tests, debugs, and documents programs, and implements programs/systems. Participates in evaluating user requests to determine project feasibility and impact on current systems. Writes test scripts, test files, and runs programs to determine if user needs are met. Writes documentation and runs books to assure consistent system usage. Provides technical assistance and/or training to peers, other departmental personnel, and users concerning system usage and development. Researches problems and corrects system errors. Performs other duties as assigned. Knowledge of current computer languages and their respective programming techniques. Knowledge of applicable data processing technical standards, documentation procedures, and testing/debugging techniques. Ability to think through a logical sequence of necessary events, in terms of computer language, to produce a desired end product. Ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Ability to develop, implement, maintain, and enhance diverse programs. Ability to prepare project plans and program test scripts. Travel to facilities and some out-of-state travel may be required. Prefer experience with healthcare databases and Orion's Rhapsody software. Prefer knowledgeable in JavaScript and SQL.

The Senior Technology Analyst position is responsible for supporting, facilitating, preparing, and developing the policies, standards, and guidelines relating to information technology and on-going operations of the Arkansas Enterprise Architecture program. This position is governed by state and federal laws and agency policy. The formal education equivalent of a bachelor's degree in information technology, business administration, or a related field; plus three years of experience in systems analysis, telecommunications, information technology, information security, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. All ADEM positions could include travel in and out of state and are subject to 24 hour on-call duty in the event of an emergency/disaster. The applicant must be available 24/7/365 for disaster/emergency operations and will support the activation of the State Emergency Operations Center (SEOC) working extended shifts as necessary during SEOC activation and response. Develops and publishes policies, standards, and guidelines relating to information technology. Evaluates, designs, implements, and maintains databases, writes code, verifies data, and constructs complex reports. Provides technical assistance in software applications and problem solving to agency personnel. Tests technologies for compliance with accessibility laws and standards for internal and external entities. Produces reports, graphic art, visual materials, and other electronic and paper documents for presentations, websites, and publications for agency outreach. Assists in the development of the Arkansas Enterprise Architecture policies, standards, and guidelines. Provides and maintains ongoing design of websites to ensure consistency in style, tone, and quality of the organization's site. Performs research and data analysis and utilizes reporting tools for project design. Performs other duties as assigned. Knowledge of principles and processes for of customer service. Knowledge of Microsoft Office Professional Suite automation and interoperability. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to read and understand information and ideas presented in writing. Ability to develop, design, edit, and maintain websites. Ability to prepare and deliver public presentations related to information technology. Ability to communicate effectively both orally and written. PREFERRED QUALIFICATIONS: Working knowledge of Microsoft Exchange, Active Directory, and SQL. Ability to analyze computer system problems or errors and devise corrective measures. Ability to configure, install, and update hardware and software to fit user needs. Possess a basic knowledge of various Windows Server operating systems. Ability to document troubleshooting and solutions to related work. Knowledge of back-up and recovery software, as well as cyber intrusion prevention methods. MANDATORY QUALIFICATIONS: Two years supervisory experience. Ability to lift 50lbs.

Dillard’s is seeking a Governance, Risk, Compliance Analyst in Little Rock, Arkansas.  The GRC Analyst will be responsible for supporting Vendor Management, verifying Business as Usual practices are followed, as well as, leading Privacy and Data Governance projects. This role offers the opportunity to build solid relationships throughout the enterprise, with operations, developers, and vendors while learning about the vast amount of technologies employed within our organization. Roles and Responsibilities: Manage communication and Due Diligence for Vendor Management Program Migrate existing data from past and current audits, policies, etc. into efficiency tools Participate in the annual PC, IT SOX , and other audits Manage Processes for Enterprise Policies, IT Security Standards, and Procedures Articulate compliance goals and initiatives effectively to gain buy-in, trust, and collaboration from internal management, development, and operations teams Establish and manage project plans and escalation methodologies, project reporting timetables, issue/resolution processes, and requirements prioritization Negotiate remediation priorities as they pertain to audit gaps, findings, and legislation Execute on day-to-day deliverables that support the ongoing compliance needs related to Vendor Management, Data Governance, IT policy, and compliance, as well as any current or new regulatory requirements Exhibit ownership, follow-through, initiative, awareness and effective communication with IT teams and management Identify trends, root causes, and key risk indicators of non-compliance Required Skills: Authorization to work in the United States without sponsorship Ability to work onsite at Corporate Headquarters in Little Rock, AR 1-2 years of experience in the areas of coordination/project management, compliance/audit, business analysis or software quality assurance Strong problem solving, decision-making, reporting, communication, and management skills Understanding of creation, and maintenance of policies, standards, and procedures Effective planning, implementation, and negotiation skills Strong research and technical writing skills of project plans, spreadsheets, and versioning documents Ability to multi-task and track many simultaneous initiatives Ability to work in a fast-paced environment Must be tactful, detail-oriented, and able to comprehend technical and regulatory requirements Desired Skills: Experience testing or auditing technical controls Knowledge of and experience with Payment Card Industry Data Security Standard (PCI DSS), SOX, or Privacy frameworks Information Security or privacy recognized certification(s) Google Suite experience

Dillard’s is seeking a Technical Support Analyst in Little Rock, Arkansas.  The primary focus of this position is to assist users of Dillard’s Information Technology services who are experiencing complex procedural or operational problems with the use of IT applications, hardware, or services.  This position is also responsible for executing, monitoring, and resolving issues with nightly batch processing.   ROLES and RESPONSIBILITIES Provide technical software, hardware and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions Must be able to function independently Handle phone and email support for moderate system or content issues  Identify, resolve, and escalate issues when necessary Clearly communicate technical solutions in a user friendly, professional manner  Record interactions in our service ticket database  Identify and document resolution to recurring inquiries Occasionally assist other staff members and monitor open tickets to assure timely and effective resolution  Provide equipment upgrade and maintenance assistance to personnel at all Dillard’s operating locations Ensure all batch process are started and completed in a timely manner REQUIRED SKILLS  Authorization to work in the United States without sponsorship Ability to work onsite at Corporate Headquarters in Little Rock, AR  At least two years of experience working in help desk or technical support call center environments Excellent problem solving and decision making skills Excellent verbal and written communication skills Must possess a customer friendly attitude with the ability to work in a fast paced team environment Must be able to work a flexible schedule which includes weekends, holidays, and after hours.  DESIRED SKILLS Previous customer service experience Supervisory level experience in a call center or help desk environment Previous experience in a network operations field Previous IT Operations or production control experience Knowledge of Job Control Language (JCL) and batch scheduling applications

Position Summary... Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. What you'll do... Manages security risk management and network penetration testing strategies for large, complex projects by developing security vulnerability assessment plans for hardware and environment testing; evaluating testing scope for assigned projects; measuring and evaluating security metrics; reviewing and approving hardware and network security requirements; identifying dependencies and risks; providing recommendations on prioritization for risk remediation efforts based on criticality; evaluating network and hardware deployments for security vulnerabilities and providing recommendations to secure gaps; and outlining risk mitigation deliverables and deadlines. Troubleshoots security defects in network systems and hardware utilization for large, complex projects by performing vulnerability testing; reviewing and analyzing security defect information (for example, issue, impact, criticality, possible root cause); developing testing frameworks that are sustainable across multiple projects; developing testing plans to test systems and hardware for security vulnerabilities; establishing testing standards and processes to meet security metrics; interpreting results to determine further action; evaluating security vulnerabilities to identify trends; and performing root cause analysis to prevent reoccurrence of system vulnerabilities. Leads network penetration testing for large, complex projects by consulting with infrastructure and systems teams in the application of security methodologies and techniques; reviewing systems, network paths, and hardware for vulnerabilities; writing and developing code to drive security testing systems; communicating project status and issues to appropriate team members and stakeholders; evaluating results against expected results; troubleshooting open issues and security vulnerability fixes; ensuring on-time delivery and hand-offs of project action items; and updating project teams regarding results and needed fixes. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor’s degree in Computer Science, Information Technology, Engineering, Computer Information Systems, or related field and 3 years' experience in information technology or related field within the last 7 years OR 5 years' experience in information technology or related field within the last 7 years OR a Master's degree in Computer Science, Information Technology, Engineering, Computer Information Systems, or related field and 2 years' experience in information technology or related field within the last 7 years. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Building system requirements, Information Security, Information Technology, Mac and PC Production Environments, Project Management, Technical Strategy, Testing Technologies, Troubleshooting

Position Description Develops and champions a product strategy, and roadmap for a specific platform product area in support of architectural vision and principles established Develops technical product specifications for the architecture of underlying platform components (for example: identity, content management and payment processing) Drives the execution of multiple business plans and projects Ensures business needs are being met Manages the evolution of a component of an ecommerce platform Manages vendor relationships and identifies emerging technology platforms; evaluating and selecting vendors; negotiating agreements and contracts; managing partners integration; and securing necessary engagement and resource alignment for the creation of co-developed product features. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity Provides supervision and development opportunities for associates Supports product implementation and deployment Minimum Qualifications Bachelor of Science and 5 years' product management experience OR Master of Science and 2 years' product management experience. Additional Preferred Qualifications Company Summary What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.

Position Summary... Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. What you'll do... Leads and participates in medium- to large-scale projects by reviewing project requirements; translating requirements into technical solutions; gathering requested information (for example, design documents, product requirements, wire frames); writing and developing code; conducting unit testing; communicating status and issues to team members and stakeholders; collaborating with project team and cross functional teams; troubleshooting open issues and bug-fixes; ensuring on-time delivery and hand-offs; interacting with project manager to provide input on project plan; and providing leadership to the project team. Leads the work of other small groups of four to six engineers, including offshore associates, for assigned Engineering projects by proving pertinent documents, direction, and examples; identifying short and long term solutions and timeline; reviewing and providing feedback for proposed solutions; and performing design and code reviews of changes. Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality, possible root cause); engaging support teams to assist in the resolution of issues; formulating an action plan; performing actions as designated in the plan; interpreting the results to determine further action; performs root cause analysis to prevent future occurrence of issues; and completing online documentation. Provides support to the business by responding to user's questions, concerns, and issues (for example, technical feasibility, implementation strategies); identifying short- and long-term solutions; facilitating resolutions; and leading cross-functional partnership. Leads the discovery phase of medium to large projects to come up with high level design by partnering with the product management, project management, business and user experience teams; and obtaining cross-function approvals. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor of Science and 5 years' experience in software engineering OR Master of Science 2 years' experience in software engineering Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Building system requirements, Information Technology, Project Management, Troubleshooting Information Technology - CISCO Certification - Certification

Position Description Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity Develops project management practices Develops, communicates, and implements processes and practices to meet business needs Ensures project manager development and continued successful performance Leads and participates in teams Leads the development of eCommerce projects and programs Manages geographically distributed teams, off-shore development teams and third-party vendors (for example, software vendors, hardware vendors, photo vendors, content providers) Manages multiple highly complex projects (for example, system integrations) or a large complex Global eCommerce program This role will be focused on Walmart US store systems and store operations program delivery. Technology drives almost every aspect of Walmart stores and we are constantly striving to improve existing systems or add new capabilities. The candidate will be responsible for orchestrating large and complex projects across numerous teams, ultimately focused on improving associate or customer experience in our stores. The products and capabilities delivered impact hundreds of millions of Americans every year! Come join our team and help us save people money so they can live better! #LI-JBH Minimum Qualifications Bachelor of Science and 5 years' technical program management experience OR Master of Science and 2 years' technical program management experience OR 9 years' technical program management experience. • Interacts with key Business Stakeholders, Engineering/Product Leaders, and Executive sponsors • Leads the development of complex eCommerce / Retail / Software Development projects • Manages geographically distributed teams, off-shore development teams and third-party vendors (for example, software vendors, hardware vendors, photo vendors, content providers) • Manages multiple highly complex projects (for example, migrations and system integrations) or a large complex Global eCommerce program in an Agile environment • 5 years experience in technical program management, managing complex enterprise software application development projects through entire Development Lifecycle, from business requirements planning, through defining scope, building project plans and release schedules, to user acceptance and production deployment. • Technical Aptitude e.g. former developer • Candidate should have experience coordinating delivery across infrastructure, application, security, networking, and other technology teams to deliver business results • Candidate should have exceptional communication skills and executive presence Additional Preferred Qualifications • A background in retail is not required but would be helpful • Familiar with Scaling Agile Development e.g. “Enterprise” Agile vs team level scrum • Familiar with Component Teams / SOA – Service Oriented Architecture • Experience in a CI / CD (Continuous Integration / Continuous Delivery) environment • Develops Program Management best practices Company Summary What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.

Position Summary... Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. What you'll do... Develops technical product specifications for the architecture of underlying platform components (for example: identity, content management and payment processing) by using artifacts such as systems flows, product requirement documents and logical data models. Manages the evolution of a component of an ecommerce platform by collaborating with architects, services product managers and VP of Platform architecture to develop, maintain and evangelize the technical product roadmap associated to his/her area. Manages vendor relationships and identifies emerging technology platforms; evaluating and selecting vendors ; negotiating agreements and contracts; managing partners integration; and securing necessary engagement and resource alignment for the creation of co-developed product features. Develops and champions a product strategy, and roadmap for a specific platform product area in support of architectural vision and principles established by the office of the CTO by leveraging consumer insights, competitive analysis and insights of emerging technologies to identify new product opportunities and enhancements; and working with multiple functions to build and evaluate business cases to support product investment decisions. Supports product implementation and deployment by engaging with Platform Engineering and Scrum Masters during implementation to answer questions and make scope trade off decisions; working closely with services product managers to launch products on top of foundational components of the platform and ensure their adoption; coordinating post-launch activities to validate that the product works as designed and that acceptance was successful; managing the development of training materials; training and supporting users on new product features; and defining, tracking and improving key product metrics. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor of Science and 5 years' product management experience OR Master of Science and 2 years' product management experience. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.