Network Analyst II-NOC [Urgent need job]

  • Windstream
  • 10/10/2019

Job Description

General Summary: Assists with the management, operational support, and troubleshooting for all on/off net TDM, Ethernet, Dark Fiber wholesale customer data and transport services.   Job Responsibilities: • Working with LEC’s, IXC’s, vendors, internal departments, and customers to successfully troubleshoot impairments and outages as required.  • Utilize Remedy ticketing system for documentation, escalations and Field Operations Dispatches.   • Follow prescribed escalation (internal/ext...

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