Software Engineer 2 - Chatbots & Digital Assistants

  • Walmart
  • Bentonville, AR, United States
  • 12/10/2019

Job Description

Position Summary...

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

What you'll do...

Develop a conversational assistant for Walmart associates use every day to make their lives ridiculously simple. The chatbots can be used to solve technical issues, store management items, HR requests, and other internal employee  questions. Our goal is to increase employee engagement and productivity while reducing time they spend on the phone with the HelpDesk.
 

Additional Preferred Qualification

  • Experience with Azure Cloud Services, Microsoft Bot Framework, Dialogflow, NodeJS, and C#
     

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor of Science OR 4 years' experience in software engineering

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Care, Customer Service, Project Management, Retail Operations, Support, Technical Strategy, Troubleshooting

Employer Job Listing Link

https://click.appcast.io/track/2tsjjpn-org?cs=37f