Position: Senior Systems Engineer
Job Location: 805 Moberly Lane, Bentonville, AR 72716
Duties: Builds technology roadmaps which are incorporated into system platforms by working with subject matter experts; collaborating with technical experts and Architects; coordinating the evaluation of Customer and supplier solutions; reviewing and presenting recommendations relative to Customer and supplier solutions and services; and researching and presenting information about new technologies. Coordinates system changes with Customers and other system areas by ensuring testing and validation; overseeing upgrades and release schedules for products; evaluating the environment; representing the area on divisional councils; and reviewing changes before and after production installations. Ensures Customer service levels by aligning Customer needs with supplier and infrastructure team capabilities; driving issue resolution to root cause; driving Customers and suppliers to resolve issues related to products in accordance with service level agreements; ensuring issues are documented; leading escalation procedures; and managing Customer expectations. Leads team tasks by making assignments to team members; reporting updates on projects; tracking and reporting time spent on projects; substituting for manager in manager’s absence (for example, leading team meetings) assisting in the resolution of team conflicts; developing written and oral presentations for diverse audiences (for example, management, customers, suppliers, technical staff); participating in budgeting for the team (for example, acquire supplier maintenance quotes, resource projections, create capital expenditure request (CER)); holding team members accountable for compliance with standards; and recognizing team accomplishments. Leads the development of system solutions, within the guidelines identified in the Information Systems Development Life Cycle (ISDLC), that have high availability and scalability consistent with Customer needs by setting technical direction; collaborating with technical experts and architects; ensuring requirements are met to support implementations; ensuring development of system documentation; and leading solution reviews. Mentors and develops Associates by assigning specific work to develop particular knowledge areas; helping Associates with technical competencies; teaching technologies through informal and formal mentorship both inside and outside the team; providing technical expertise through multiple methods (for example, town halls, classrooms, collaboration sites); and providing subject matter expertise for applications and infrastructure projects.
Minimum education and experience required: Master’s degree or equivalent in Computer Science, Information Technology, Engineering or related field plus 3 years of experience in systems engineering or related experience; OR Bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering or related field plus 4 years of systems engineering experience or related experience; OR Ph.D. in Computer Science, Information Technology, Engineering, or related experience; OR 6 years of systems engineering experience or related experience.
Skills required: Must have experience with: administrating middleware products such as Websphere Application Server, IBM HTTP Server, Apache Tomcat, or IIS; Middleware Application Server products & services; monitoring & tuning system software; AIX & Linux Shell Scripting; designing, implementing, & supporting large-scale systems; Configuration Management tools such as Ansible or Puppet; CI/CD tools such as Jenkins, GitHub, or Maven; DevOps & Cloud practices for automating middleware activities; monitoring tools such as Dynatrace, App Dynamics, or HP SiteScope; Log Analysis tools like Splunk or ELK; & providing on-call support. Employer will accept any amount of experience with the required skills.
Additional Preferred Qualifications
What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.