At 360insights, our culture is driven by a simple concept – happiness. We believe happiness makes for better business and a better world and we know it makes a difference in how our team serves our clients. Awarded “Best Workplace in Canada” by the Great Place to Work® Institute, and rocking a Net Promoter Score of 88%, 360insights is redefining the client experience, and having a ton of fun in the process! Building and delivering happiness to our clients starts with the Client Care Support.
A Client Care Support acts as the main point of contact for consumers who email in regarding a concern with their incentive program (Rewards) Maintaining a stress-free experience for the customer, the Client Care Support will provide efficient and dedicated service to ensure resolution and an overall positive experience.
Skills & Qualifications
360insights is focused on constant innovation and on delivering a more informed approach to the world of consumer and sales channel incentive management. We do this by offering industry-leading technology combined with uncompromising, personalized customer service. Our customers are among the world’s leading brands and we actively seek out and partner with companies who want to show leadership in offering incentive and rebate programs that engage and motivate their channels while building customer loyalty by offering an easy and efficient way to redeem their claims. As a company, partner and community member, we’re focused on making a difference in how business is done, and in the world at large. For more information, visit www.360insights.com.
Location: Little Rock (Primary) Arkansas (Remote)