Director, Product Management - People and Associate Relations

  • Walmart
  • Bentonville, AR, United States
  • 07/07/2021

Job Description

Position Summary...

What you'll do...

As part of the Digital Transformation Services team, you will partner with senior leaders to create transformation strategies for the People and Associate Relations domains, build roadmaps of necessary technical & business process interventions, and oversee the design & delivery of advanced technology solutions (including data science, machine learning, and intelligent automation) into productive use.  This is a unique opportunity to positively impact the daily work of thousands of associates, generate hundreds of millions of dollars in value to Walmart, and be on the front line in leading the digital transformation of the world’s largest retailer.  The ideal candidate is able to operate with startup hustle while thinking with enterprise scale, and will need to wear a variety of hats depending on the day (or time of day).

You’ll sweep us off our feet if…

  • You have led teams through the process of developing a vision, strategy, and roadmap for digital enablement
  • You have first-hand experience in applying Design Thinking to generate ideas and bring them to life
  • You have managed a portfolio of digital / software products and/or transformational programs within the enterprise environment
  • You have experience / business knowledge in the People and Associate Relations domains
  • You have applied advanced technologies and capabilities such as Data Science, Machine Learning, Computer Vision, Natural Language Processing, Conversational AI, Robotic Process Automation, etc. to solve real business problems
  • You can partner with brilliant (PhD level) data scientists and engineers to translate business needs into tangible technical products
  • You are able to drive technical solutions into productive use by applying effective change management techniques – including future state process design, communications, training, etc.

You’ll make an impact by…

  • Building collaborative relationships with key partners by helping to envision new business models, driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership
  • Putting the associate at the center of all product design efforts
  • Taking a systems / process view to identify and address inefficiencies in business operations
  • Bringing passion to conceptualize, plan, build, and deliver technology-driven tech products
  • Ensuring that products land into productive use and that associated business benefits are fully realized


  • Bachelor's degree required / MBA a huge plus!
  • 8+ years in product management and application of emerging technologies
  • Formal training / certification in product / portfolio / program / project management
  • Formal training / certification / experience in Design Thinking is a plus
  • Formal training / certification in process improvement methodologies (e.g., Lean Six Sigma, Theory of Constraints, etc.) is a plus
  • Sound business judgment including the ability to think strategically, analyze quantitatively, problem-solve, scope technical requirements, and prioritize

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.


About Global Tech 

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.2 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption. 


We’re virtual 

Working virtually this year has helped us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives and spend less time commuting.  Today, we are reimagining the tech workplace of the future by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. We’ll collaborate in person at a regular cadence and with purpose.   


Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business Administration, Computer Science, Engineering, Communications, or related field and 6 years’ experience in
product management or related field OR 8 years’ experience in product management or related field.
2 years' experience building and leading high performing teams.
4 years' experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Building and leading high performing teams, Consulting and advising business partners utilizing detailed analysis, Gathering, identifying, defining, and communicating requirements., Leading product or solution development, Proven track record of successful product creation with measurable and significant business impact

Masters: Business Administration, Masters: Computer Science, Masters: Engineering General

Primary Location...

805 SE MOBERLY LN, BENTONVILLE, AR 72712, United States of America

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