About the Role:
The Network Analyst-NOC will utilize basic troubleshooting knowledge of IP Networks and equipment to quickly repair/mitigate outage conditions. The position requires strong written and verbal communication skills and the ability to drive issues to resolution. The technician will interface via phone, video, chat, and ticketing systems with Windstream technicians, front-line technical reps, and Carrier technicians to resolve issues, mitigate outages, and ensure that all steps a...
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