The Executive Support Technician will be responsible for providing a complete end-to-end solution for any requests or issues coming from the Walmart & Sam’s club Senior Leadership team and Executive Staff.
As a member of the Executive Support Team, you will interface daily with the senior executives as well as other IT staff members to consistently deliver world-class IT services. Executive Support team members are expected to demonstrate an ongoing commitment to Walmart's values and to exemplify a consistent commitment to excellence.
You must be receptive to management direction and coaching to increase your individual and team effectiveness. This role requires someone who is outgoing, has excellent communications skills, enjoys working as part of a team, can successfully multi-task, and thrives on adroitly solving user's technical issues in a timely manner.
Additional Responsibilities Include
Must have at least 4 years experience working in IT. Successful candidates will have strong interpersonal skills, a confident presence, adept logical troubleshooting, testing experience, project management, and root cause analysis.
Desirable candidates will possess a firm understanding of four or more of the following areas:
· Microsoft Exchange
· Microsoft Office 2016 for Windows and 2016 for Mac
· Video conferencing technologies
· Audio conferencing technologies
· Collaborative web technologies
· TCP/IP networking
· Mobile device technologies
· Wireless technologies
· VPN technologies
· PC and Network Security
· Web Technologies
Must have extensive experience with Windows 10, Mac OS X and mobile computing technologies. Candidate must have experience supporting Microsoft Office and Exchange/Outlook. Must have a B.S. in Computer Science, MIS, CIS, IT, or technical related field. Equivalent experience may also substitute for a degree. MCSE 4.0 and 2000 highly desired.
Check additional required competencies for this position.
· Below indicates competencies required of all employees
· Acts with Integrity and Trust**
· Leads Courageously
· Focus on Results
· Drives For Results**
· Focuses on Community and Customer Needs**
· Manages Execution
· Establishes Plans
· Makes Effective Decisions**
· Manages Process**
· Builds Relationships
· Communicates Effectively
· Motivates Others
· Builds Teams
· Manages and Develops People
· Uses Functional / Technical Skills**
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.1 years systems engineering experience., As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Hardware assembly, maintenance, or support, Project Design, Troubleshooting and code analysis, Working with common programming languages (for example, C++, Pearl, Visual Basic), Working with TeamForge