Systems Engineer

  • Walmart
  • Bentonville, AR, United States
  • 01/11/2022

Job Description

Position Summary...

What you'll do...

What you'll do...

Do you have experience provisioning, configuring, and managing the latest Windows operating system on both physical and virtual endpoints? The Windows Systems Engineer role is responsible for providing engineering services related to endpoint provisioning, configuration, management, level 3 support, PC hardware evaluations, and enterprise browser administration for over 290,000 endpoints. This role partners closely with our associates and global tech teams to ensure stability, security, performance, and productivity for the Windows endpoint.

You’ll sweep us off our feet if:

  • You’re passionate about customer service and willing to engage at all levels to ensure success
  • You have extensive experience supporting and implementing Windows OS, hardware, and VDI products (VMware Workspace One)
  • You have experience with Agile scrum processes
  • You have high standards regarding execution and achieving the vision, mission and take ownership for your initiatives, yet are highly collaborative when working in a team environment
  • You’re stimulated by challenges, embrace change, and can contribute to innovation and forward thinking

You’ll make an impact by:

  • Leveraging tools & channels – Partner with vendors and internal team members to optimize usage of our management systems, existing technologies, and available training.
  • Building strategic relationships: Maximize relationships with global tech teams and our customers, ensuring the best possible user experience and establishing a relationship built on trust and transparency.
  • Operating with excellence – Set an example in managing to KPIs, delivering engineering excellence, presenting at all levels, and developing yourself and others.

About the Windows Engineering Team:

The WinEng team is a highly collaborative team operating within the top 25% of its peer group managing the operating system on over 290k physical and virtual endpoints.  The team is involved in many innovate projects including our modern endpoint management transformation. A modern endpoint is managed via the cloud, has the latest OS, and is running on preferred hardware/specs to ensure the best end user experience.

Preferred Knowledge, Skills, and Abilities:

  • Advanced Knowledge of Windows 10 operating system
  • System Provisioning - SCCM Task Sequence, Windows AutoPilot, and Workspace One
  • System Configuration and Management - SCCM, MS Intune, Workspace One, Certificates, Group Policy Orchestrator, and Active Directory
  • System Support and Patching - OS patching and vulnerability remediation, Windows Registry and PowerShell scripting. Ability to partner with L1, L2, and Officer Support teams to enhance knowledge transfer and associate/officer experience
  • Hardware and Lifecycle Management - Vendor management, hardware testing and global lifecycle management
  • Reporting and Analytics - Excel and MS Power BI
  • Execution - Understanding of Agile mythologies and basic understanding of Project Management framework
  • Customer Service - Ability to engage at all levels within the business to ensure success and solution adoption

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Computer Science, Information Technology, Engineering, Computer Information Systems, or related field and 1 and 1/2 years’ experience in information technology or related field within the last 5 years OR 3 years’ experience in information technology or related field within the last 5 years OR a Master's degree in Computer Science, Information Technology, Engineering, Computer Information Systems, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Designing, leading, and implementing small- to medium-scale technology projects, Designing technical solutions in response to customer requests or changes in retail business, Production support, including problem identification, ticket documentation, and customer and vendor relations, troubleshooting, and recommending technical solutions

Primary Location...

805 SE MOBERLY LN, BENTONVILLE, AR 72712, United States of America

Coordinates system changes with Customers and other system areas by ensuring testing and validation; evaluating the environment; representing the area on divisional councils; and reviewing changes before and after production installations.


 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor’s degree in Computer Science, Information Technology, Engineering, Computer Information Systems, or related field and 1 and 1/2 years experience in information technology or related field within the last 5 years OR 3 years experience in information technology or related field within the last 5 years OR a Master's degree in Computer Science, Information Technology, Engineering, Computer Information Systems, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Designing, leading, and implementing small- to medium-scale technology projects, Designing technical solutions in response to customer requests or changes in retail business, Production support, including problem identification, ticket documentation, and customer and vendor relations, Troubleshooting and recommending technical solutions

Primary Location...

805 SE MOBERLY LN, BENTONVILLE, AR 72712, United States of America

Employer Job Listing Link

https://click.appcast.io/track/cc6sybb-org?cs=37f&jg=1yfx&bid=lUf2CslKyPxm6i440ZgUYA==