Leads the work of other small groups of four to six engineers, including offshore associates, for assigned Engineering projects by proving pertinent documents, direction, and examples; identifying short and long term solutions and timeline; reviewing and providing feedback for proposed solutions; and performing design and code reviews of changes.
Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality, possible root cause); engaging support teams to assist in the resolution of issues; formulating an action plan; performing actions as designated in the plan; interpreting the results to determine further action; performs root cause analysis to prevent future occurrence of issues; and completing online documentation.
Provides support to the business by responding to user's questions, concerns, and issues (for example, technical feasibility, implementation strategies); identifying short- and long-term solutions; facilitating resolutions; and leading cross-functional partnership.
Leads the discovery phase of medium to large projects to come up with high level design by partnering with the product management, project management, business and user experience teams; and obtaining cross-function approvals.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Automation & scripting skills plus experience in QE
Node.js & React + technical leadership skills
Position will have opportunities to expand across the entire Total Rewards space in the future!
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor’s degree in Computer Science and 3 years’ experience in software engineering or related field OR 5 years’ experience in software
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in Computer Science or related field and 2 years' experience in software engineering or related field