(USA) Design Researcher - New Business Development

  • Walmart
  • Bentonville, AR, United States
  • 01/13/2022

Job Description

Position Summary...

What you'll do...

*We are looking to hire this role in Bentonville, AR (Home Office, Bay Area CA, or NY/NJ (Hoboken office)*

About the team

This venture is a multi-billion-dollar opportunity, rooted in leveraging existing Walmart assets, building new capabilities, innovating business models, and laying the groundwork for a sizeable new business.   We are seeking a UX Researcher to work collaboratively toward a compelling MVP, keeping the user experience at the forefront.  A strong design researcher, and forward thinker, this position calls for an entrepreneurial mindset and a passion for solving business problems with innovative solutions.

About the role

It's an exciting time to join us as this team is in its early stages, offering the chance to be part of our cultural, strategic, and operational development.  You'll have the opportunity to shape the User Experience, work closely with the Business, Product and Technology teams, and contribute to an initial product that has the capacity to impact the future of retail. You’ll have the chance to be an intrapreneur and build something truly impactful from the ground up—all while being backed by the strength of Walmart and having access to the assets of the world's largest omnichannel retailer.

You’ll make an impact by:

  • Creating and driving proactive initiative-wide research programs by understanding business objectives and analyzing customer needs.
  • Delivering insights on user interaction with current and proposed concepts, functionality and features by designing and executing primary research activities (e.g., field studies, focus groups, surveys, usability studies).
  • Managing the research relationship with contractors and vendors (developing RFPs, reviewing UX research designs and analyses, agreeing on deliverables, providing feedback, and ensuring quality and timeliness of project outcomes, etc.)
  • Gathering and analyzing data, and synthesizing ideas from multiple sources to inform design, product and management decisions
  • Communicating usability and product improvement recommendations to Product and UX teams
  • Working cross-functionally and building strong working relationships with key stakeholders.
  • Helping to build an inclusive team environment.
  • Acting with urgency.

We’re looking for a UX Researcher who is…

  • An innovative thinker and creator.
  • Able to bring design thinking and UX research to life.  
  • A great communicator, with strong presentation skills.
  • An empathetic advocate for customers, utilizing user-centered design best practices, and proactively anticipating requirements.
  • A continuous learner who stays up-to-date on UX research and applies this expertise to the business.
  • Able to partner collaboratively and prioritize effectively with peers (Business, Product, Engineering).
  • Experience in B2B design and user experience (small and medium business, and/or enterprise).
  • Focused on adaptability, and continuous improvement of user experience tools, and discovery and development processes for creativity, speed and efficiency.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor Degree and 2 years design research experience OR Masters Degree OR 6 years design research experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

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