360insights is a SaaS technology company that deals with high-profile brands to build and facilitate their rebate and incentive programs.
At 360, our culture is driven by a simple concept - happiness. We believe happiness makes for better business and a better world and we know it makes a difference in how our team serves our clients. 360insightsAwarded “Best Workplace in Canada” by the Great Place to Work® Institute and rocking a Net Promoter Score of 88%.
Our team consists of technical people who are looking for purposeful growth both personally and professionally. Join our team and make an impact.
What will you be doing?
A Client Care Professional acts as the main point of contact for consumers who email in regarding a concern with their incentive program (Rewards) Maintaining a stress-free experience for the customer, the Client Care Professional will provide efficient and dedicated service to ensure resolution and an overall positive experience.
Stand out and stay on track:
What will make you a success? You’ve got this!
· Benefits on day 1
· Bonus plan
· Employee stock options
· Retirement Savings
· Global Family Leave policies
· Tuition reimbursement
· Flexible vacation policies
· Remote, hybrid, or in-office options
· Employee recognition platform
· Career growth opportunities
· Mentorship program
· Employee led clubs
Our VALUES allow us to stand out! Explore our website and check it out:
360insights is focused on constant innovation and on delivering a more informed approach to the world of consumer and sales channel incentive management. We do this by offering industry-leading technology combined with uncompromising, personalized customer service. Our customers are among the world’s leading brands and we actively seek out and partner with companies who want to show leadership in offering incentive and rebate programs that engage and motivate their channels while building customer loyalty by offering an easy and efficient way to redeem their claims. As a company, partner and community member, we’re focused on making a difference in how business is done and in the world at large. For more information, visit www.360insights.com.