The Coordinator is responsible for the management and coordination of all Buried Drop work order activities including the systematic entering and processing of orders in all states. Additionally, the position will coordinate with contractors and customers to ensure timely processing of all aspects of the orders.
The Coordinator must be able to provide accurate, timely and concise updates both verbally and written. The Coordinator must be able to provide timely and accurate data in written f...
12/14/2018
The Coordinator is responsible for the management and coordination of all Buried Drop work order activities including the systematic entering and processing of orders in all states. Additionally, the position will coordinate with contractors and customers to ensure timely processing of all aspects of the orders.
The Coordinator must be able to provide accurate, timely and concise updates both verbally and written. The Coordinator must be able to provide timely and accurate data in written f...
Job Description
- Individual contributor role supporting Outside Plant planning activities.
- Assists in creating and administering capital budget plans supporting the outside plant function.
- Follows standard practices and procedures in analyzing situations or data.
- Responsible for providing the planning and analysis in support of construction of outside plant network structures and facilities including Route Plan and Serving Area designs that will ensure the transitioning of the...
12/14/2018
Job Description
- Individual contributor role supporting Outside Plant planning activities.
- Assists in creating and administering capital budget plans supporting the outside plant function.
- Follows standard practices and procedures in analyzing situations or data.
- Responsible for providing the planning and analysis in support of construction of outside plant network structures and facilities including Route Plan and Serving Area designs that will ensure the transitioning of the...
Job Description:
- Work with the business for proper representation of equipment, equipment specs, Network Systems, connections, orders, etc. to ensure Metasolv records are represented as physically built.
- Perform analysis and/or resolution on incoming remedy tickets from multiple user groups.
- Pro-actively drive improvements in the methods, guidelines and best-practices within and across organizations
- Act as technical consultant within and outside assigned department in area of e...
12/14/2018
Job Description:
- Work with the business for proper representation of equipment, equipment specs, Network Systems, connections, orders, etc. to ensure Metasolv records are represented as physically built.
- Perform analysis and/or resolution on incoming remedy tickets from multiple user groups.
- Pro-actively drive improvements in the methods, guidelines and best-practices within and across organizations
- Act as technical consultant within and outside assigned department in area of e...
The Senior Security Engineer or Consultant’s role is to plan, design, implement and manage effective information security processes in support of core security functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve system security issues in order to maximize the benefit if IT systems investments and to protect the information resources of Windstream. This position is included in EIRS Engineering after hours...
12/14/2018
The Senior Security Engineer or Consultant’s role is to plan, design, implement and manage effective information security processes in support of core security functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve system security issues in order to maximize the benefit if IT systems investments and to protect the information resources of Windstream. This position is included in EIRS Engineering after hours...
Enterprise System Engineer I Job Description.
You will be part of growing project delivery team that manages complex on premise BackOffice and O365 solutions including messaging, authentication, and collaboration.
Essential Experience
• Active Directory administration (multi-forest)
• DNS/DHCP configuration experience/administration
• Operation of Windows Servers 2008 R2/2012 R2/2016
• Change Management control
• Microsoft infrastructure/network architecture and deployment experien...
12/14/2018
Enterprise System Engineer I Job Description.
You will be part of growing project delivery team that manages complex on premise BackOffice and O365 solutions including messaging, authentication, and collaboration.
Essential Experience
• Active Directory administration (multi-forest)
• DNS/DHCP configuration experience/administration
• Operation of Windows Servers 2008 R2/2012 R2/2016
• Change Management control
• Microsoft infrastructure/network architecture and deployment experien...
***This position can be filled remotely anywhere within the company footprint.***
General Summary:
This Operational Day2 Support Position is responsible for supporting Mitel UCaaS cloud Solution and work with the implementation teams to support, test, and verify release new feature changes to the Customer Mitel Infrastructure. In addition, the support position would be interfacing with customers, partners, and internal Windstream support teams.
Job Responsibilities:
- Follow custom...
12/14/2018
***This position can be filled remotely anywhere within the company footprint.***
General Summary:
This Operational Day2 Support Position is responsible for supporting Mitel UCaaS cloud Solution and work with the implementation teams to support, test, and verify release new feature changes to the Customer Mitel Infrastructure. In addition, the support position would be interfacing with customers, partners, and internal Windstream support teams.
Job Responsibilities:
- Follow custom...
Sr. Engineer-Network Security
Description
The successful candidate will be responsible for designing, implementing, and maintaining information/network security systems for Windstream’s service provider and management networks. The incumbent must possess skills that enable him or her to troubleshoot and maintain security applications and equipment that support both an Internet Service Provider business and a Network Operations environment.
The successful candidate must have a proven ...
12/14/2018
Sr. Engineer-Network Security
Description
The successful candidate will be responsible for designing, implementing, and maintaining information/network security systems for Windstream’s service provider and management networks. The incumbent must possess skills that enable him or her to troubleshoot and maintain security applications and equipment that support both an Internet Service Provider business and a Network Operations environment.
The successful candidate must have a proven ...
Job Description:
Individuals within the Infrastructure Engineer role are responsible for the operations of secure and highly available computing platforms, servers, storage, and networks. They, install, maintain, upgrade, and continuously improve the operating environment. They also maintain the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems and planning for growth. Individuals in this...
12/14/2018
Job Description:
Individuals within the Infrastructure Engineer role are responsible for the operations of secure and highly available computing platforms, servers, storage, and networks. They, install, maintain, upgrade, and continuously improve the operating environment. They also maintain the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems and planning for growth. Individuals in this...
- Position Overview:
Inside Plant Power(ISP) Engineer will oversee additions, repairs, and replacements to a variety of components related to the Windstream owned facilities. Those components include AC commercial entrance, HVAC, generators, automatic transfer switch, life safety, and building roofs. The AC Engineer will design solutions to accommodate growth and modernization as well as maintain stability throughout the network. The ISP AC Engineer will be a Tier-3 support for the NCC to...
12/14/2018
- Position Overview:
Inside Plant Power(ISP) Engineer will oversee additions, repairs, and replacements to a variety of components related to the Windstream owned facilities. Those components include AC commercial entrance, HVAC, generators, automatic transfer switch, life safety, and building roofs. The AC Engineer will design solutions to accommodate growth and modernization as well as maintain stability throughout the network. The ISP AC Engineer will be a Tier-3 support for the NCC to...
Job Description:
- Individual contributor role supporting Outside Plant planning activities.
- Assists in creating and administering capital budget plans supporting the outside plant function.
- Follows standard practices and procedures in analyzing situations or data.
- Responsible for providing the planning and analysis in support of construction of outside plant network structures and facilities including Route Plan and Serving Area designs that will ensure the transitioning of ...
12/14/2018
Job Description:
- Individual contributor role supporting Outside Plant planning activities.
- Assists in creating and administering capital budget plans supporting the outside plant function.
- Follows standard practices and procedures in analyzing situations or data.
- Responsible for providing the planning and analysis in support of construction of outside plant network structures and facilities including Route Plan and Serving Area designs that will ensure the transitioning of ...
The system found more than 10 jobs matching the criteria you have selected. Click the link above to return to the Career section and view the remaining jobs.
12/14/2018
The system found more than 10 jobs matching the criteria you have selected. Click the link above to return to the Career section and view the remaining jobs.
The Network Support Specialist is responsible for maintaining and troubleshooting the state data, voice, video, and wireless networks. This position is governed by state and federal laws and agency policy.
The formal education equivalent of a bachelors degree in information technology, computer science, systems engineering, or a related field; plus two years of experience in data network operations/design or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Maintains data, voice, video, and wireless networks for the state. Helps evaluate network management and monitoring products, as well as other vendor products. Monitors all network systems for potential problems. Monitors IOS levels and makes recommendations for upgrades, in order to support new technology or customer requests. Helps develop and maintain relationships with network users and vendors to provide best possible solution to customer needs. Supports core network hardware and software installations and changes. Maintains and supports internet content filtering solutions for customers. Performs other duties as assigned.
Knowledge of management and troubleshooting of a large data network or a large wirelessnetwork. Knowledge of network monitoring tools. Knowledge of data, voice, video, and wireless networks. Ability to communicate orally and in writing and provide assistance in resolving technicalissues. Ability to read and comprehend technical documents to resolve problems.
Experience Leading Large IT Projects
Experience in Vendor Relations and Coordination with vendors on team projects
Experience in troubleshooting network infrastructure problems
Knowledge of Scripting and Group Policy editing
Experience in VOIP phone setup and installation and V-Lan setup
Experience in implementing computer network upgrades
Experience in teaching both IT personnel and end users in IT related topics
12/13/2018
Full time
The Network Support Specialist is responsible for maintaining and troubleshooting the state data, voice, video, and wireless networks. This position is governed by state and federal laws and agency policy.
The formal education equivalent of a bachelors degree in information technology, computer science, systems engineering, or a related field; plus two years of experience in data network operations/design or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Maintains data, voice, video, and wireless networks for the state. Helps evaluate network management and monitoring products, as well as other vendor products. Monitors all network systems for potential problems. Monitors IOS levels and makes recommendations for upgrades, in order to support new technology or customer requests. Helps develop and maintain relationships with network users and vendors to provide best possible solution to customer needs. Supports core network hardware and software installations and changes. Maintains and supports internet content filtering solutions for customers. Performs other duties as assigned.
Knowledge of management and troubleshooting of a large data network or a large wirelessnetwork. Knowledge of network monitoring tools. Knowledge of data, voice, video, and wireless networks. Ability to communicate orally and in writing and provide assistance in resolving technicalissues. Ability to read and comprehend technical documents to resolve problems.
Experience Leading Large IT Projects
Experience in Vendor Relations and Coordination with vendors on team projects
Experience in troubleshooting network infrastructure problems
Knowledge of Scripting and Group Policy editing
Experience in VOIP phone setup and installation and V-Lan setup
Experience in implementing computer network upgrades
Experience in teaching both IT personnel and end users in IT related topics
Position Description Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Develops and implements network designs that have high availability and scalability consistent with company needs Develops relationships with key business partners and customers Develops the technical and business knowledge of team members Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Oversees enhancements and changes to the network environment Provides and supports the implementation of business solutions Provides project management for small to large projects Provides support for network infrastructure problems Minimum Qualifications Bachelor of Science and 2 years network engineering experience OR Master of Science and 1 years network engineering experience OR 4 years network engineering experience Additional Preferred Qualifications 1 year experience designing technical solutions in response to customer requests or changes in retail business. 2 years experience designing, leading, and implementing technology projects. 2 years experience in production support, including problem identification, ticket documentation, and customer and vendor relations. 2 years experience troubleshooting network infrastructure problems. Cisco certification. Company Summary The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission. Position Summary Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Develops and implements network designs that have high availability and scalability consistent with company needs Develops relationships with key business partners and customers Develops the technical and business knowledge of team members Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Oversees enhancements and changes to the network environment Provides and supports the implementation of business solutions Provides project management for small to large projects Provides support for network infrastructure problems
12/12/2018
Position Description Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Develops and implements network designs that have high availability and scalability consistent with company needs Develops relationships with key business partners and customers Develops the technical and business knowledge of team members Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Oversees enhancements and changes to the network environment Provides and supports the implementation of business solutions Provides project management for small to large projects Provides support for network infrastructure problems Minimum Qualifications Bachelor of Science and 2 years network engineering experience OR Master of Science and 1 years network engineering experience OR 4 years network engineering experience Additional Preferred Qualifications 1 year experience designing technical solutions in response to customer requests or changes in retail business. 2 years experience designing, leading, and implementing technology projects. 2 years experience in production support, including problem identification, ticket documentation, and customer and vendor relations. 2 years experience troubleshooting network infrastructure problems. Cisco certification. Company Summary The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission. Position Summary Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Develops and implements network designs that have high availability and scalability consistent with company needs Develops relationships with key business partners and customers Develops the technical and business knowledge of team members Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Oversees enhancements and changes to the network environment Provides and supports the implementation of business solutions Provides project management for small to large projects Provides support for network infrastructure problems
The Computer Support Technician is responsible for a wide range of activities related to computer support such as maintaining, analyzing, troubleshooting, and repairing hardware and software systems. This position is governed by state and federal laws and agency policy.
Resolves hardware or software problems in response to user questions and requests for assistance by diagnosing the source of malfunctions, recommending corrective actions, and/or consulting with appropriate staff or vendor. Installs, configures, upgrades, or replaces microcomputer hardware and software for users. Evaluates and makes recommendations for necessary adjustments to applications to satisfy user requirements. Provides recommendations on the purchase of user hardware and software. Assists in planning, preparation, and conducting seminars on software, hardware, network or other computer related topics. Performs other duties as assigned.
Knowledge of the limitations and use of mainframe and microcomputer hardware and software. Knowledge of current application software packages and programming concepts. Ability to evaluate, diagnose, and rectify software and hardware problems. Ability to analyze computer specifications and apply programming logic.
Experience with Windows 10 desktop environments; experience in troubleshooting Windows desktop, networking, printing, computers, and other technical issues. Ability to lift and move equipment as needed, ability to install and configure Windows based operating systems. Ability to read and understand technical documentation.
12/09/2018
Full time
The Computer Support Technician is responsible for a wide range of activities related to computer support such as maintaining, analyzing, troubleshooting, and repairing hardware and software systems. This position is governed by state and federal laws and agency policy.
Resolves hardware or software problems in response to user questions and requests for assistance by diagnosing the source of malfunctions, recommending corrective actions, and/or consulting with appropriate staff or vendor. Installs, configures, upgrades, or replaces microcomputer hardware and software for users. Evaluates and makes recommendations for necessary adjustments to applications to satisfy user requirements. Provides recommendations on the purchase of user hardware and software. Assists in planning, preparation, and conducting seminars on software, hardware, network or other computer related topics. Performs other duties as assigned.
Knowledge of the limitations and use of mainframe and microcomputer hardware and software. Knowledge of current application software packages and programming concepts. Ability to evaluate, diagnose, and rectify software and hardware problems. Ability to analyze computer specifications and apply programming logic.
Experience with Windows 10 desktop environments; experience in troubleshooting Windows desktop, networking, printing, computers, and other technical issues. Ability to lift and move equipment as needed, ability to install and configure Windows based operating systems. Ability to read and understand technical documentation.
The Information Systems Coordination Specialist is responsible for coordinating the development of automated computer systems and defining user needs. This position is governed by state and federal laws and agency policy.
The formal education equivalent of a bachelors degree in computer science, mathematics, or a related field; plus four years of experience in computer support operations, including one year in a supervisory or leadership capacity. ORCompletion of technical training in computer science, information technology, or a related field acquired from a vocational, military or industrial setting; plus four years of experience in computer support operations, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Coordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Supervises a small professional and administrative support staff by interviewing and recommending for hire, making work assignments, training, and evaluating the performance of incumbents. Performs technical analysis of software, hardware, and network systems to evaluate network services and technology in support of current and future development of the network. Performs analyses and diagnostics to isolate the source of network, hardware and software malfunctions. Performs other duties as assigned.
Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of capabilities and limitations of information systems hardware and software. Knowledge of supervisory practices and techniques. Ability to analyze information system problems or errors and devise corrective measures. Ability to supervise a subordinate professional and administrative support staff. Ability to write moderately complex applications to fulfill requirements or select appropriate off-the-shelf software and modify to suit agency or institution needs. Ability to plan and direct the work of others.
Five years experience in Windows based enterprise environment; five years experience in Windows server based enterprise. Prefer experience with backup/restore, storage, server maintenance or with Cisco switching, ASA, and ASR. Must demonstrate advanced troubleshooting skills, ability to read and understand technical documentation, and ability to work with vendor support to resolve enterprise issues.
12/09/2018
Full time
The Information Systems Coordination Specialist is responsible for coordinating the development of automated computer systems and defining user needs. This position is governed by state and federal laws and agency policy.
The formal education equivalent of a bachelors degree in computer science, mathematics, or a related field; plus four years of experience in computer support operations, including one year in a supervisory or leadership capacity. ORCompletion of technical training in computer science, information technology, or a related field acquired from a vocational, military or industrial setting; plus four years of experience in computer support operations, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Coordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Supervises a small professional and administrative support staff by interviewing and recommending for hire, making work assignments, training, and evaluating the performance of incumbents. Performs technical analysis of software, hardware, and network systems to evaluate network services and technology in support of current and future development of the network. Performs analyses and diagnostics to isolate the source of network, hardware and software malfunctions. Performs other duties as assigned.
Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of capabilities and limitations of information systems hardware and software. Knowledge of supervisory practices and techniques. Ability to analyze information system problems or errors and devise corrective measures. Ability to supervise a subordinate professional and administrative support staff. Ability to write moderately complex applications to fulfill requirements or select appropriate off-the-shelf software and modify to suit agency or institution needs. Ability to plan and direct the work of others.
Five years experience in Windows based enterprise environment; five years experience in Windows server based enterprise. Prefer experience with backup/restore, storage, server maintenance or with Cisco switching, ASA, and ASR. Must demonstrate advanced troubleshooting skills, ability to read and understand technical documentation, and ability to work with vendor support to resolve enterprise issues.
Discosloth is a search marketing company making it easier for companies to use paid advertising.
We're based out of Little Rock, Arkansas but we work remotely. Your location doesn't matter as long as you have an internet connection!
We're currently building a software product that allows agencies & in-house marketers to improve workflow and efficiency by integrating analytics, reporting, and project management in one place. We're hiring some backend developers to help with this project.
Required Skills:
Python
Flask
MySQL/SQLite
Stripe API
Bootstrap
Experience in the following technologies is a bonus:
Google Analytics API
Google Ads API
Bing Ads API
For more information, please visit the Discosloth website to learn more about what we do. Apply via email or on our jobs page.
Thanks!
12/07/2018
Freelance
Discosloth is a search marketing company making it easier for companies to use paid advertising.
We're based out of Little Rock, Arkansas but we work remotely. Your location doesn't matter as long as you have an internet connection!
We're currently building a software product that allows agencies & in-house marketers to improve workflow and efficiency by integrating analytics, reporting, and project management in one place. We're hiring some backend developers to help with this project.
Required Skills:
Python
Flask
MySQL/SQLite
Stripe API
Bootstrap
Experience in the following technologies is a bonus:
Google Analytics API
Google Ads API
Bing Ads API
For more information, please visit the Discosloth website to learn more about what we do. Apply via email or on our jobs page.
Thanks!
Position Description Directs root cause analysis of critical business and production issues Drives the execution of multiple business plans and projects Ensures business needs are being met Leads and directs in large-scale, complex, cross-functional projects Leads the discovery phase of large projects to develop high level design Leads the work of cross-functional groups of ten to twenty engineers, including offshore associates, for assigned Engineering projects Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity Provides supervision and development opportunities for associates Supports business objectives Minimum Qualifications Bachelor’s and 6 years OR MS and 3 years OR PhD Additional Preferred Qualifications Company Summary What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Today, nearly 260 million customers visit our more than 11,500 stores under 72 banners in 28 countries and e-commerce sites in 11 countries each week. With fiscal year 2016 revenue of $482.1 billion, Walmart employs 2.3 million associates worldwide – 1.5 million in the U.S. alone. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.
12/05/2018
Full time
Position Description Directs root cause analysis of critical business and production issues Drives the execution of multiple business plans and projects Ensures business needs are being met Leads and directs in large-scale, complex, cross-functional projects Leads the discovery phase of large projects to develop high level design Leads the work of cross-functional groups of ten to twenty engineers, including offshore associates, for assigned Engineering projects Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity Provides supervision and development opportunities for associates Supports business objectives Minimum Qualifications Bachelor’s and 6 years OR MS and 3 years OR PhD Additional Preferred Qualifications Company Summary What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Today, nearly 260 million customers visit our more than 11,500 stores under 72 banners in 28 countries and e-commerce sites in 11 countries each week. With fiscal year 2016 revenue of $482.1 billion, Walmart employs 2.3 million associates worldwide – 1.5 million in the U.S. alone. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.
Position Description Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Manages small to medium-sized complex team projects Models compliance with company policies and procedures and supports company standards of ethics and integrity Provides and supports the implementation of business solutions Provides support to the business for new and existing systems Troubleshoots business and production issues Minimum Qualifications Bachelor of Science OR 1 years experience in software engineering Additional Preferred Qualifications 1 year s experience designing technical solutions in response to customer requests or changes in retail business. 1 year s experience designing, leading, and implementing technology projects. 2 years experience in production support, including problem identification, ticket documentation, and customer and vendor relations. 2 years experience troubleshooting network infrastructure problems. Company Summary The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission. Position Summary Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Manages small to medium-sized complex team projects Models compliance with company policies and procedures and supports company standards of ethics and integrity Provides and supports the implementation of business solutions Provides support to the business for new and existing systems Troubleshoots business and production issues
11/26/2018
Position Description Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Manages small to medium-sized complex team projects Models compliance with company policies and procedures and supports company standards of ethics and integrity Provides and supports the implementation of business solutions Provides support to the business for new and existing systems Troubleshoots business and production issues Minimum Qualifications Bachelor of Science OR 1 years experience in software engineering Additional Preferred Qualifications 1 year s experience designing technical solutions in response to customer requests or changes in retail business. 1 year s experience designing, leading, and implementing technology projects. 2 years experience in production support, including problem identification, ticket documentation, and customer and vendor relations. 2 years experience troubleshooting network infrastructure problems. Company Summary The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission. Position Summary Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Manages small to medium-sized complex team projects Models compliance with company policies and procedures and supports company standards of ethics and integrity Provides and supports the implementation of business solutions Provides support to the business for new and existing systems Troubleshoots business and production issues
We are looking for a Software Technical Support Representative to learn DataScout’s online geospatial applications. This product expert will provide support to DataScout clients, both internally and externally, via email and phone while accurately recording all interactions. In addition they will schedule and perform on-site and remote trainings as needed along with maintaining training materials and guides. This position will be located in our Little Rock, AR office and will require moderate travel primarily throughout Arkansas but also occasionally to adjacent states.
Responsibilities
Learn and maintain a comprehensive technical understanding of pertinent DataScout geospatial applications to be able to quickly resolve any client issues.
Answer client inquiries and resolve technical and operational issues with a high degree of customer service, technical expertise, and timeliness.
Document all client interactions and time using DataScout CRM and time-tracking systems.
Communicate effectively with Development, Sales, and Customer Relations Teams to ensure resolution of client issues.
Develop and maintain training materials and guides.
Schedule and perform on-site presentations, training sessions, seminars, and webinars as needed.
Test new DataScout solutions and new releases when requested by the Development Team.
Qualifications
Bachelor’s degree or equivalent work experience in a technical field.
Excellent customer service skills including written and verbal communications.
Strong listening skills to be able to understand, empathize and resolve client issues.
High degree of interest and curiosity in learning and using geospatial software and solutions.
Must be a flexible, independent, self-motivated problem solver who can consistently work and enjoy a fast pace.
Ability to network with peers and associated business groups.
Ability to learn new software quickly and thoroughly.
Strong troubleshooting skills.
Able to effectively triage simultaneous support and training requests.
Thoroughly competent with Windows 7 and above including software installation, file management, and Internet access.
Competency with multiple web browsers, including but not limited to Microsoft Edge, Internet Explorer, Mozilla Firefox, Google Chrome, and Safari.
Familiarity with GIS, mapping, or reading legal descriptions would be a major advantage.
Familiarity or background with county or state government would be a major advantage.
Build a Career with DataScout
At DataScout LLC, an Arkansas based information technology firm, we’re committed to developing our employees and are passionate about customer service. Since 2007, we have provided our services and expertise to thousands of clients and been told that our product lines have changed the way people do business. Our success can be attributed not only to hard work and excellent customer service, but also our ability to identify and develop strong committed talent.
Our continued growth has created an excellent opportunity for a Software Technical Support Representative. We would like you to continue your career with our team in Little Rock, AR.
A competitive base salary with performance based annual increases.
Employees who have excelled at their jobs have been compensated with bonuses at the discretion of the COO/Executive Officers.
A comprehensive benefits package which includes:
Paid Time Off (PTO), which accrues according to the number of years employed by the company
A $25,000.00 life insurance policy paid by the company with optional life insurance available
Eligible for 401K retirement plan participation after one year employment, company percentage match
Health, dental and vision policies with a percentage of health and dental premiums paid by the company
Company paid long term disability policy
Optional short term disability policy
11/26/2018
Full time
We are looking for a Software Technical Support Representative to learn DataScout’s online geospatial applications. This product expert will provide support to DataScout clients, both internally and externally, via email and phone while accurately recording all interactions. In addition they will schedule and perform on-site and remote trainings as needed along with maintaining training materials and guides. This position will be located in our Little Rock, AR office and will require moderate travel primarily throughout Arkansas but also occasionally to adjacent states.
Responsibilities
Learn and maintain a comprehensive technical understanding of pertinent DataScout geospatial applications to be able to quickly resolve any client issues.
Answer client inquiries and resolve technical and operational issues with a high degree of customer service, technical expertise, and timeliness.
Document all client interactions and time using DataScout CRM and time-tracking systems.
Communicate effectively with Development, Sales, and Customer Relations Teams to ensure resolution of client issues.
Develop and maintain training materials and guides.
Schedule and perform on-site presentations, training sessions, seminars, and webinars as needed.
Test new DataScout solutions and new releases when requested by the Development Team.
Qualifications
Bachelor’s degree or equivalent work experience in a technical field.
Excellent customer service skills including written and verbal communications.
Strong listening skills to be able to understand, empathize and resolve client issues.
High degree of interest and curiosity in learning and using geospatial software and solutions.
Must be a flexible, independent, self-motivated problem solver who can consistently work and enjoy a fast pace.
Ability to network with peers and associated business groups.
Ability to learn new software quickly and thoroughly.
Strong troubleshooting skills.
Able to effectively triage simultaneous support and training requests.
Thoroughly competent with Windows 7 and above including software installation, file management, and Internet access.
Competency with multiple web browsers, including but not limited to Microsoft Edge, Internet Explorer, Mozilla Firefox, Google Chrome, and Safari.
Familiarity with GIS, mapping, or reading legal descriptions would be a major advantage.
Familiarity or background with county or state government would be a major advantage.
Build a Career with DataScout
At DataScout LLC, an Arkansas based information technology firm, we’re committed to developing our employees and are passionate about customer service. Since 2007, we have provided our services and expertise to thousands of clients and been told that our product lines have changed the way people do business. Our success can be attributed not only to hard work and excellent customer service, but also our ability to identify and develop strong committed talent.
Our continued growth has created an excellent opportunity for a Software Technical Support Representative. We would like you to continue your career with our team in Little Rock, AR.
A competitive base salary with performance based annual increases.
Employees who have excelled at their jobs have been compensated with bonuses at the discretion of the COO/Executive Officers.
A comprehensive benefits package which includes:
Paid Time Off (PTO), which accrues according to the number of years employed by the company
A $25,000.00 life insurance policy paid by the company with optional life insurance available
Eligible for 401K retirement plan participation after one year employment, company percentage match
Health, dental and vision policies with a percentage of health and dental premiums paid by the company
Company paid long term disability policy
Optional short term disability policy
Position Description Assists in providing guidance to small groups of two to three engineers, including offshore associates, for assigned Engineering projects Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Manages small to large-sized complex projects Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Participates in the discovery phase of small to medium-sized projects to come up with high level design Provides and supports the implementation of business solutions Provides support to the business Troubleshoots business and production issues Minimum Qualifications Bachelor of Science and 5 years experience in software engineering OR Master of Science Additional Preferred Qualifications 1 year s experience designing technical solutions in response to customer requests or changes in retail business. 2 years experience designing, leading, and implementing technology projects. 2 years experience in production support, including problem identification, ticket documentation, and customer and vendor relations. 2 years experience troubleshooting network infrastructure problems. Company Summary The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission. Position Summary Assists in providing guidance to small groups of two to three engineers, including offshore associates, for assigned Engineering projects Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Manages small to large-sized complex projects Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Participates in the discovery phase of small to medium-sized projects to come up with high level design Provides and supports the implementation of business solutions Provides support to the business Troubleshoots business and production issues
11/18/2018
Position Description Assists in providing guidance to small groups of two to three engineers, including offshore associates, for assigned Engineering projects Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Manages small to large-sized complex projects Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Participates in the discovery phase of small to medium-sized projects to come up with high level design Provides and supports the implementation of business solutions Provides support to the business Troubleshoots business and production issues Minimum Qualifications Bachelor of Science and 5 years experience in software engineering OR Master of Science Additional Preferred Qualifications 1 year s experience designing technical solutions in response to customer requests or changes in retail business. 2 years experience designing, leading, and implementing technology projects. 2 years experience in production support, including problem identification, ticket documentation, and customer and vendor relations. 2 years experience troubleshooting network infrastructure problems. Company Summary The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission. Position Summary Assists in providing guidance to small groups of two to three engineers, including offshore associates, for assigned Engineering projects Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans Manages small to large-sized complex projects Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Participates in the discovery phase of small to medium-sized projects to come up with high level design Provides and supports the implementation of business solutions Provides support to the business Troubleshoots business and production issues
